Roles & Responsibilities

• Collaborate with business stakeholders to elicit, analyze, and document business requirements.
• Translate business needs into functional specifications, epics, user stories, and process flows.
• Work closely with Product Owners, Developers, and QA teams to ensure successful solution delivery.
• Support User Acceptance Testing (UAT) and coordinate with business users to validate solutions.
• Prepare and maintain BRDs, process maps, and supporting documentation.
• Analyze and optimize existing banking processes, systems, and customer journeys.
• Ensure solutions comply with regulatory requirements and internal governance standards.
• Act as the primary liaison between business and technical teams.
• Contribute to initiatives involving customer onboarding, KYC, customer lifecycle management, and digital banking transformation.
• Desired Candidate Profile