Strong leadership skills, with the confidence to take ownership and work independently
A strong customer focus, including ability to think in terms of customer experience
A methodical and creative approach to problem solving
Excellent verbal and written communication skills, including proficiency in explaining technical details in everyday terms to senior leaders and business partners within NFP
The ability to define acceptance criteria in a way that is concise and understandable to the delivery team
The skill to work independently and within a team to achieve objectives for the project
Strong business insight, technical understanding, leadership capability and communication skills
A solid understanding of business process mapping, data flows, controls and operational risk
Experience with user stories, acceptance criteria, test planning and user acceptance testing
Experience supporting system integrations, data migration and third-party platform implementations
Clear communication, working with our operational teams, developers, compliance, risk and external vendors
Familiarity with tools such as Azure DevOps, Jira, Visio, SQL, Power BI, ServiceNow, Teams and Microsoft 365
An awareness of GDPR, FCA expectations, Consumer Duty, operational resilience and Central Bank of Ireland requirements
An ability to assess business value, prioritise contending demands and challenge requirements constructively
3+ years of experience as a Business Analyst
Bachelor’s Degree or equivalent experience in appropriate field of study
Experience in a software development environment
Demonstrable experience with use case diagrams and process flow creation
Experience handling multiple projects and demands with various priorities and deadlines
Experience in product support in a professional setting strongly preferred
Previous experience working within the Insurance industry with systems such as Acturis and Open GI is desirable
Linked-in
Google