Business Analyst at NTT DATA

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Agile Methodology, Workflow Mapping, Technical Requirements, Stakeholder Engagement, Documentation, Test Case Creation, User Acceptance Testing, Communication, Business Process Enhancement, Microsoft Applications, Change Management, Telephony, Backoffice Applications, Workforce Management, Certification

Industry

IT Services and IT Consulting

Description

Working with various team members of the project, you will analyze current work processes, visually map/document workflows, and create business user stories following the Agile methodology. Collaborate with stakeholders to gather and document their needs and translate them into technical requirements. When needed, challenge / negotiate such requirements to align them with the best way of using technology. Document the functional specifications and business process changes related to business requirements. Identify opportunities to enhance Business processes and reporting. Work with subject matter experts to translate business requirements into technical requirements. Create and maintain changes on documentation (ex. user guides, policies, system, and training) including the integration of new processes and technologies within the current operations. Create and document test cases to confirm that deployed solutions will live up to established business requirements, standards & practices. Coordinate and/or execute test activities including user acceptance ones, and document results. Liaise with other teams impacted by changes including Helpdesk. Conducting meetings and presentations to share ideas and findings. Effectively communicate your insights and plans to cross-functional team members and management. Develop and maintain strong business relationships with both internal and external clients. A minimum of 5 years of experience as an IT business analyst working with large organizations A bachelor's degree in Computer Science, Information Technology, Business Administration or related field, or a combination of other relevant experience and education. The ability to negotiate with stakeholders and work closely with them to determine acceptable solutions. Advanced business process and technical background. Competency in Microsoft applications including Word, Excel, PowerPoint, Visio, ServiceNow Knowledge of Change Management processes is an asset Experience in one or more of these fields Telephony/BPO, Backoffice applications (mailroom etc.), workforce management Certification in business analysis, CBAP or PMI-PBA an asset."

Responsibilities

Analyze current work processes and document workflows while creating business user stories. Collaborate with stakeholders to gather needs and translate them into technical requirements.