Business Analyst – Onboarding (Life Event Journeys) at Rabobank

Utrecht, Utrecht, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

7043.0

Posted On

18 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Agile, Scrum, PEGA, Requirements Drafting, Specifications, Testable Scenarios, Data Modelling, Journey Mapping, Process Flows, Stakeholder Alignment, Digital Onboarding, Process Documentation, Change Management, Customer Needs Prioritization

Industry

Banking

Description

This is what we offer you Gross monthly salary between € 4.931 and € 7.043 (scale 09). Thirteenth month's salary and 8% holiday allowance 10% Employee Benefit Budget EUR 1,400 development budget per year Hybrid working: balance between home and office work (possible for most roles) A pension, for which you can set the maximum amount of your personal contribution View all our benefits. Job Title Business Analyst – Onboarding (Life Event Journeys) Job Description Business Analyst – Onboarding (Life Event Journeys) Create measurable impact by digitising onboarding for business clients and aligning stakeholders across 1 Scrum team. Deliver clear requirements that turn change into value. You & Your Function Drive digital onboarding improvements as a Business Analyst by connecting business partners and the Scrum team, translating needs into testable changes, and keeping technical and non‑technical stakeholders aligned through clear process and data models. Examples from practice Facilitate journey mapping and connect it to a story map and release slices. Analyse impact of changes on technical and user (employee) side, and implement these changes. Prioritise customer needs, putting effort in creating the best possible solution for the customer. Facts & figures 36 hours per week. You will be responsible for closing the gap between the business and the Scrum team. 9.5 million customers worldwide. Top 3 responsibilities Design process flows in BPMN with up-to-date process documentation to get/keep both technical and non-technical stakeholders on the same page. Closely align with process managers to be able to translate manual processes to a digital process. Divide the 'change' into manageable task packages and coordinate your plans with stakeholders and other teams. You will be involved in translating business needs into technical solutions, ensuring seamless onboarding experiences for our clients. Together we achieve more than alone We believe in the power of differences. It is precisely by combining people's differences that we become an even better bank. Work on yourself and the world around you at the same time For us, your development and that of society go hand in hand. That’s why we want to invest in you and work together for a better world. We summarise this in one sentence: ‘At Rabobank, you work on yourself and the world around you at the same time. You’ll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for our private and business customers, as well as societal issues such as food and energy transitions. Why everyone is welcome at Rabobank At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in areas such as knowledge, skills, and experience, but also in gender, background, and culture. Across every department, we strive for variety and the freedom to be yourself – whoever you are. That’s what diversity and inclusion at Rabobank is all about. You & your talent Bachelor’s or Master’s degree. At least 3 - 5 years of experience in Business Analysis. Knowledge of and experience with PEGA. Experience with drafting requirements, specifications, testable scenarios, and data modelling. Experience working in an Agile/Scrum environment. You & the application process If you are selected for an interview, our virtual assistant "Bo" will contact you via email and SMS to schedule the interview. Any questions about working at Rabobank and the process? Contact Oscar van Dijk, recruiter, via oscar.van.dijk@rabobank.nl Answers to frequently asked questions can be found at rabobank.jobs/nl/veelgestelde-vragen. A reliability check is part of the procedure. We respect your privacy. Rabobank is a cooperative bank with a mission. Together with our stakeholders, we have been dedicated to creating a future-proof society and tackling major societal challenges for 125 years. In the Netherlands, we serve retail and corporate customers; globally we focus on the Food & Agriculture sector. Our starting point is: together we can achieve more than we could alone. For big or small challenges, in every area people join forces in search of solutions. Rabobank has been doing this for 125 years. And we will continue to grow a better world together.

Responsibilities

The Business Analyst will drive digital onboarding improvements by connecting business partners and the Scrum team, translating needs into testable changes. They will design process flows and coordinate plans with stakeholders to ensure seamless onboarding experiences for clients.