• Key Skills:Strong hands-on experience in Salesforce Service Cloud
• Case Management, Omni-Channel, Knowledge Base, Entitlements and Service Console
• Apex, Lightning Web Components (LWC) and Salesforce Flows
• REST/SOAP API integrations
• Salesforce architecture, security and data modelling
• Solution design, technical leadership and team mentoring
• Agile delivery and stakeholder management

Requirements added by the job poster

• 4+ years of work experience with SOAP

• 5+ years of work experience with Salesforce.com

• 5+ years of work experience with Representational State Transfer (REST)