Business Analyst - Payments at Capco Singapore

, , India -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Agile, Payments Domain, Stakeholder Management, SDLC, JIRA, Confluence, Analytical Skills, Problem-Solving, Communication, Facilitation, User Stories, Testing, UAT, Product Ownership, Requirement Gathering

Industry

Financial Services

Description

Job Title: Business Analyst About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Business Analyst Role Overview Business Analyst will play a pivotal role in bridging business needs and technology solutions within IT delivery projects. This role combines traditional business analysis responsibilities with Product Owner activities, ensuring that requirements are well-defined, prioritized, and delivered to maximize business value. The individual will work closely with stakeholders, delivery teams, and leadership to drive clarity, alignment, and successful outcomes. Key Responsibilities Business Analysis & Design • Conduct detailed requirement gathering sessions with business stakeholders. • Create Business Requirement Documents (BRDs), functional specifications, and process flows. • Design high-level and functional solution approaches for inputs to architects and developers. • Facilitate workshops for requirement validation and solution walkthroughs. • Translate business needs into clear, actionable specifications for development teams. • Conduct gap analysis, impact assessments, and feasibility studies for proposed solutions. • Support testing and validation of delivered solutions to ensure alignment with requirements. • Work closely with QA teams to define test scenarios, acceptance criteria, and ensure quality delivery. • Support UAT by clarifying requirements and addressing defects. Product Ownership Support • Understand product vision and roadmap in collaboration with business and technology teams. • Support PO in managing product backlog, ensuring prioritization based on business value and technical feasibility. • Support PO in writing/refining user stories, acceptance criteria, and ensure clarity for development teams. • Act as the voice of the customer during delivery, ensuring solutions meet user needs and deliver measurable outcomes. • Facilitate sprint planning, backlog grooming, and participate in Agile ceremonies. Stakeholder Management • Build strong relationships with business sponsors, delivery managers, and technical teams. • Manage expectations and ensure alignment between business objectives and delivery outcomes. Required Skills & Qualifications • Education: Bachelor’s degree in Business, IT, or related field (Master’s preferred). Experience: o 8+ years as a Business Analyst in IT delivery projects. o Proven experience as a BA or similar role in Agile environments. o Strong understanding of Banking business and Payments domain Technical Expertise: o Strong understanding of SDLC, Agile/Scrum methodologies o Ability to work with tools like JIRA, Confluence, and other BA/PO tools. Soft Skills: o Excellent communication, facilitation, and stakeholder engagement skills. o Strong analytical and problem-solving abilities.

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Responsibilities

The Business Analyst will bridge business needs and technology solutions within IT delivery projects, ensuring requirements are well-defined and prioritized. They will work closely with stakeholders and delivery teams to drive clarity and successful outcomes.