As a Business Analyst, you will play a pivotal role in translating business needs into actionable requirements that drive innovation, compliance, and customer trust. You will bridge strategy, technology, and regulatory requirements, ensuring every feature we deliver aligns with market demands, payment regulations, and our commitment to operational excellence.

WHO WE ARE

Welcome to KORT Payments, where innovation meets excellence! We specialize in providing a state-of-the-art omnichannel payments platform designed to make business transactions a breeze. Our mission? To empower businesses with top-notch capabilities in compliance, risk management, and payment processing. Our trailblazing, enterprise-grade platform, coupled with a veteran management team, ensures we stay ahead of the curve in delivering unparalleled service and satisfaction.
As we expand our presence in the U.S. market, we’re excited to bring our proven solutions and innovative approach to new industries, while continuing to operate under the KORT Payments banner alongside Merrco, Payfirma, and Barnet.

As a Business Analyst, you will:

• Gather, document, and prioritize business requirements for payment flows, including account setup, remittance, and settlement processing.
• Map current and future state processes for payment rails, banking integrations, and fintech product features.
• Collaborate with product, engineering, and compliance teams to design solutions aligned with regulatory standards (PCI-DSS, SOC2, etc.).
• Translate business needs into functional and technical specifications, user stories, and acceptance criteria.
• Analyze data across APIs, backend systems, and reporting tools to identify trends, gaps, and optimization opportunities.
• Work closely with QA teams to define acceptance tests, validate system behavior, and ensure requirements coverage.
• Monitor KPIs and create dashboards to track product adoption, payment success rates, and operational performance.
• Facilitate workshops, requirement-gathering sessions, and stakeholder reviews to align priorities.
• Maintain traceability from requirements through development, testing, and deployment.
• Contribute to continuous improvement initiatives for product lifecycle management, governance, and business analysis tooling.