About the job

About Us Pitcher Partners is a leading network of independent Australian firms, working together to enable growth and ambition for our clients. And our people.When you join Pitcher Partners, you're joining a team with heart. We support each other. We learn together. We're deliberate about fostering relationships that nurture and empower every individual.And we're excited by what's possible. We know some of the best new ideas come in the form of curious, talented people we haven't met yet. Perhaps you're one of them. About the team

As part of the Project Management Office and wider IT Services team, you will support and manage business projects and process improvement initiatives to support the achievement of strategic objectives and the firm business plan

• About the role We're looking for a driven and collaborative Business Process & Improvement Lead to join our team and play a pivotal role in shaping how our business operates. This position is ideal for someone who thrives on solving problems, improving systems, and partnering with people across the organisation. Key responsibilities: Combining elements of business analysis, project management, and change management, the position requires someone who is comfortable switching between strategic thinking and hands on delivery.
• You'll work closely with internal stakeholders to understand business challenges, translate them into clear requirements, and deliver practical, scalable solutions that support our strategic goals.
• We're looking for an individual with a strong problem solving mindset, a willingness to take on new challenges, and the ability to collaborate effectively with diverse stakeholders.
• The ideal candidate brings a flexible approach, communicates with clarity and confidence, and is motivated by driving outcomes that create meaningful impact across the organisation.
• You'll also explore how AI and automation can enhance the way our people work, developing simple proof of concepts that help teams understand, trial, and confidently adopt emerging technologies
• Who we're after Here are the some of the key qualifications, skills and personal attributes we're looking for. If you tick most of the boxes, but not all - that's ok! We'd still love for you to apply. You're an excellent communicator who builds trust quickly.
• You're curious, analytical, and comfortable diving into complex problems.
• You enjoy bringing structure to ambiguity and helping teams move from ideas to action.
• You are adaptable and have experience in business analysis, project management, or change management-or a blend of all three.
• You're passionate about improving processes, systems, and the overall employee experience.