Business Analyst

at  PowerPlan Inc

Overview:
An Analyst in the Professional Services organization implements PowerPlan’s software products and solutions to meet specific customer requirements. The Analyst will primarily interact with internal PowerPlan employees serving as their “customers/clients” for projects. As Analysts gain more experience, they will begin to interact with customers under the guidance of more senior PowerPlan personnel.

Responsibilities:

• Complete tasks and activities as assigned by the Project Lead/Manager, and in accordance with PowerPlan’s methodology.
• Adhere to project schedules and budgetary constraints; provide early notice of any potential risks or issues with respect to adherence to project schedules or budgets.
• Hands-on project execution:
• Gather, document and analyze client requirements.
• Develop functional/technical specifications.
• Configure the application to meet the approved design.
• Collaborate with implementation consultants to complete project assignments, develop solution templates, and documentation
• Assist clients with data conversion.
• Testing:
• Assist with the development of use and test cases, as appropriate.
• Support client testing and provide defect resolution.
• Support application go-live
• Provide knowledge transfer to clients and ensure the client staff are ready to operate the application upon go-live.
• Assist in preparing functional and technical documentation and repositories to support cutovers and transitions.
• Assist clients and project team members in transitioning the application to client’s production support team.
• Plan and execute effective hand-off to PowerPlan’s Support organization.
• Identify client skill or knowledge gaps that might be addressed via PowerPlan’s training organization and/or via an enhanced support model.
• Communicate status updates, risks and issues to customers and internal stakeholders timely and as appropriate.
• Address risks and resolve issues relating to implementation; if needed, with assistance from the Project Lead/Manager and/or Architects.
• Develop application and domain/industry specific expertise and utilize this knowledge on projects.

Qualifications:

• Bachelor’s degree in Business, Accounting, Engineering, Computer Science or equivalent combination of education and relevant experience.
• Excellent and effective communication skills, including:
• verbal, written, listening and presentation skills.
• ability to engage and successfully interact with the client and project team at all levels.
• Ability to translate complex technical issues into common language.
• Consulting and client/project team relationship-building skills.
• Strong technical background.
• Ability to establish oneself as a trusted advisor to client, project team and PowerPlan colleagues.
• Excellent coordination, organizational and time management skills.
• Ability to adhere to a firm’s
• Willingness to learn new processes and standards rapidly and evolve current approaches to accommodate without delay or loss of quality.
• Skilled in MS Office Suite.
• Willingness to travel, on average, up to 25%.

• Complete tasks and activities as assigned by the Project Lead/Manager, and in accordance with PowerPlan’s methodology.
• Adhere to project schedules and budgetary constraints; provide early notice of any potential risks or issues with respect to adherence to project schedules or budgets.
• Hands-on project execution:
• Gather, document and analyze client requirements.
• Develop functional/technical specifications.
• Configure the application to meet the approved design.
• Collaborate with implementation consultants to complete project assignments, develop solution templates, and documentation
• Assist clients with data conversion.
• Testing:
• Assist with the development of use and test cases, as appropriate.
• Support client testing and provide defect resolution.
• Support application go-live
• Provide knowledge transfer to clients and ensure the client staff are ready to operate the application upon go-live.
• Assist in preparing functional and technical documentation and repositories to support cutovers and transitions.
• Assist clients and project team members in transitioning the application to client’s production support team.
• Plan and execute effective hand-off to PowerPlan’s Support organization.
• Identify client skill or knowledge gaps that might be addressed via PowerPlan’s training organization and/or via an enhanced support model.
• Communicate status updates, risks and issues to customers and internal stakeholders timely and as appropriate.
• Address risks and resolve issues relating to implementation; if needed, with assistance from the Project Lead/Manager and/or Architects.
• Develop application and domain/industry specific expertise and utilize this knowledge on projects