Business Analyst - Pricing at Rituals

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Process Mapping, BPMN, Documentation, Training, Testing, Issue Management, Analytical Skills, Problem Solving, Cross-Functional Collaboration, Attention to Detail, UAT Support, Data Analysis, Technical Solutions, Stakeholder Engagement, Adaptability

Industry

Personal Care Product Manufacturing

Description

Job Description As a Business Analyst in the Pricing domain you serve as a crucial link between business goals, technical solutions and system performance. You are responsible for collaborating with stakeholders across various departments to analyse end-to-end business processes within your domain; gathering and translating requirements; identifying opportunities for improvement and supporting the development and implementation of technical solutions that enhance the efficiency and effectiveness of our operations. Summary of responsibilities Collaborating with business stakeholders to map out end-to-end data and process flows in BPMN, identifying key pain points, gaps and areas for improvement; translating into functional and technical requirements and recommending practical and sustainable solutions. Liaise with Tech and Data teams (external software vendors, technical developers, Business Domain architects, Solution architects and other Business Analysts) to design, test and implement future-proof solutions that meet business needs. Provide clear, detailed documentation and training materials for business end-users, ensuring smooth adoption of new features and processes. Lead the testing process, ensuring systems and processes work as intended by validating data flows between systems and supporting the business end users in developing comprehensive test scenarios that validate both functionality and data accuracy across systems. Issue management, support in identifying, documenting and tracking defects, working closely with development teams to resolve issues efficiently and identify areas for improvement based on data-driven insights. he Business Analyst role sits in the Pricing domain reporting into the Head of Tech Products & Pricing and serves as a crucial link between business goals, technical solutions and system performance. Qualifications You are proactive, ever-curious and unafraid to ask questions - digging deeper to unearth the root cause of underlying issues. You have strong attention to detail and are great at communication – able to translate seamlessly between business and technical language. You embrace change and can adapt to the international, fast-paced, dynamic environment at Rituals. 5+ years’ experience as a Business Analyst / business consultant in a tech environment. Strong grasp of business analysis methodologies, tools, and documentation. Experienced in documenting and analysing business processes, incl. current/future state mapping and gap analysis. Proficient with visual process tools (Miro/Lucid); BPMN is a plus. Strong analytical/problem-solving skills; supports data-driven improvements to process/system performance. Able to work with a wide range of technical and non-technical stakeholders; strong cross-functional collaboration. Good at managing multiple priorities with strong organisation and attention to detail. Experience supporting UAT and delivering end-user training. Location and Working Conditions While flexible working is available, this role requires a strong on-site presence to collaborate effectively with stakeholders and build meaningful connections. This position is based in Amsterdam at our Central Head Office. We maintain an on-site presence of 80%, meaning four days in the office and one day remote per week. Apply now! If you stand out from the crowd, our recruiter, Tom, will contact you within 10 working days for a phone call. First interview with the Hiring Manager and a team member, including a case study Second in-person interview with Head of Business Improvement and another team member + a moment where we will discuss your online assessment If successful, you'll receive a proposal outlining your terms of employment Please note that an assessment will be part of the application process, and we are unable to remote-only working for this position. Rituals Job Grade HO: 16 Rituals Job Family: Business Analysis Department: Central Head Office Head Office Department: Tech & Data

Responsibilities

The Business Analyst collaborates with stakeholders to map out data and process flows, identifying pain points and recommending solutions. They also lead the testing process and support issue management to enhance system performance.