FUNCTION

Do you want to make a difference and contribute to creating a better world? Are you interested in developing your skills and knowledge, while putting your ideals to work? Join us, we are a frontrunner in ethical banking and global impact investing, and we need people like you to make change happen.
We believe that money can change the world for the better. In fact, our organisation was founded on this belief. Our mission is to create a society that protects and promotes the quality of life of all its members with human dignity at its core.
Currently, we’re looking for a

THE CLOSING DATE FOR APPLICATIONS IS: 30.04.2025

If the role interests you but you still have some questions, please connect with us. If there are any additional adjustments you may need during the application process, please email: careers@triodos.com
We also don’t want to miss out on candidates who feel they don’t exactly match the job description, so if this is a role that sounds interesting to you, and you feel you could add value, please apply

WHO WE ARE

Triodos Bank is a leading expert in sustainable banking, founded in 1980 in the Netherlands, with branches in Belgium, Germany, United Kingdom, and Spain.
Triodos Investment Management is a globally recognised leader in impact investing, that currently manages 20 funds invested in both Europe and emerging markets.
Triodos Regenerative Money Centre is our business unit launched in 2019 with the explicit goal of restoring and regenerating nature and society.
We are a certified B Corp since 2015. B Corp is a growing global community of successful and sustainable companies that create positive social impact and change.
We are also one of the founders of The Global Alliance for Banking on Values, a global network of independent banks using finance to deliver sustainable economic, social, and environmental development.
www.triodos.com | www.triodos-im.com | www.triodosfoundation.n

KEY RESPONSIBILITIES:

• System Oversight: Lead the development, deployment, and ongoing maintenance of critical systems, including FrontInvest, Selligent, Bloomreach, and our corporate website, ensuring optimal performance and user experience.
• Cross-Functional Collaboration: Partner with cross-functional teams to gather insights and prioritize initiatives, recommending data-driven optimizations to enhance commercial activities and drive business growth.
• Process Improvement Initiatives: Spearhead initiatives aimed at enhancing mail automation, lead generation, and overall daily commercial operations, ensuring alignment with strategic objectives.
• Supplier Liaison: Serve as the primary point of contact between suppliers and internal departments, fostering collaboration to effectively resolve challenges and enhance service delivery.
• Continuous Improvement: Champion the continuous improvement of processes and systems that support the commercial value stream, utilizing feedback and performance metrics to drive enhancements.
• Automation Analysis: Collaborate with business units to analyze existing processes and identify automation opportunities, leveraging the capabilities of applications such as FrontInvest, Selligent, Bloomreach, and our website.
• Epic and User Story Development: Identify, document, and prioritize clear “epics” and “user stories” to facilitate efficient implementation by developers and data engineers within agile sprints.
• Change Management Oversight: Manage supplier relationships and oversee the change management process for applications, including the creation of comprehensive test plans and resolution of technical issues or bugs.
• Stakeholder Engagement: Proactively engage with a diverse network of stakeholders to ensure effective communication of business requests and needs, fostering a culture of collaboration.
• Risk Management and Process Improvement: Collaborate closely with senior management, end users, and external partners to identify and mitigate operational risks while continuously seeking process improvement opportunities.
  Our objective is to be a future-proof asset manager by enhancing the efficiency and effectiveness of our processes and systems while placing data at the core of our organization. We aim to increase our impact visibility and empower our colleagues to manage investments with confidence.

To be successful in this role, you will:

• Combine both business and technical skills to effectively translate complex business challenges into system solutions.
• Get excited from facilitating workshops with the business, employing design thinking and/or Lean methodologies.
• Have experience taking responsibility for converting needs, insights, and concepts into concrete requirements, while maintaining a backlog with clear sprint goals—and you’re comfortable saying no when necessary.
• Enjoy supporting users within the commercial value stream by assisting with software inquiries, troubleshooting technical issues, and responding to user questions.
• Possess strong analytical skills, enabling you to quickly distinguish between essential and ancillary elements in order to grasp processes and IT systems effectively.
• Exhibit a blend of courage and organizational sensitivity, allowing you to communicate your recommendations and decisions effectively, garner support from others, and ensure transparency in your choices