BUSINESS ANALYST

On behalf of our Telco client, Procom is searching for a Business Analyst for a 12 month contract role. This position is a hybrid position with 2 days onsite at our client’s Brampton, Ontario office.

BUSINESS ANALYST - JOB DESCRIPTION:

The IT Portfolio Analyst supports strategic decision-making and operational excellence across the Data & AI portfolio. This role involves contributing to portfolio-level insights, resource and financial planning, and governance through effective tooling and reporting.

BUSINESS ANALYST - MANDATORY SKILLS:

• 2–4 years of experience supporting data and/or AI projects, with familiarity in data platforms and delivery practices.
• Working knowledge of portfolio lifecycle frameworks and governance models.
• Experience with Jira configuration and reporting.
• Ability to build and maintain Power BI dashboards using integrated data sources.
• Experience in budget tracking and variance analysis.
• Exposure to capacity modeling and workforce planning.
• Strong interpersonal skills and ability to communicate effectively across teams.

BUSINESS ANALYST – NICE-TO-HAVE SKILLS:

• Experience in process automation and standardization.
• Familiarity with data integration practices.
• Understanding of strategic decision-making processes.
• Ability to work in a collaborative, improvement-focused environment.
• Knowledge of enterprise strategy alignment.

• Support the maintenance and evolution of portfolio lifecycle frameworks in alignment with enterprise strategy.
• Assist with intake, prioritization, and benefits tracking across business units.
• Monitor portfolio health, risks, and dependencies, and provide insights to leadership.
• Maintain and configure portfolio management tools (e.g., Jira) to ensure accurate data and workflow alignment.
• Build and update Power BI dashboards to support decision-making and provide visibility into portfolio performance.
• Support budget tracking and analysis, including actuals vs. forecasts, and assist in quarterly planning cycles.
• Contribute to capacity modeling and resource forecasting to support workforce planning.
• Identify opportunities to streamline portfolio processes and support automation and standardization efforts.
• Collaborate with PMO and delivery teams to enhance portfolio maturity and tooling capabilities.
• Provide data-driven insights and recommendations to delivery and business partners.
• Facilitate collaboration between business, technology, and finance teams.
• Assist in preparing and delivering portfolio reviews and strategic updates.