ABOUT SPECIALTY PROGRAM GROUP:

Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.

QUALIFICATIONS:

• 5+ years of experience as a Business Analyst or similar role within a Product or Technology team.

INSURANCE EXPERIENCE PREFERRED, BUT NOT REQUIRED.

• Possess a process mindset, with the ability to connect the dots between current processes.
• Strong analytical skills with experience in data mapping, process documentation, and workflow analysis.
• Ability to translate complex business and technical requirements into clear, actionable documentation.
• Effective communication skills with experience interviewing internal stakeholders to understand processes and workflows.
• Firsthand experience with UAT planning, test case development, and defect tracking.
• Proficiency in tools such as PowerBI, SQL, Excel, JIRA, Confluence, and process mapping software (Lucidchart, Visio, Miro, etc.).
• Highly organized and detail-oriented, with a proactive problem-solving mindset.
• Comfortable in a cross-functional role, able to manage multiple priorities with a “roll-up-your-sleeves” attitude.

As the Business Analyst (Product & Technology) reporting to the SVP of Technology Strategy & Implementation, you will serve as a critical execution partner for the Product Management team. You will help our team solve complex challenges for both our ecommerce customers and internal teams, delivering an optimal customer experience and internal efficiencies. The work you do will accelerate product development across our organization.
In this role, you will work cross-functionally to drive efficiency, quality, and insights by analyzing and documenting workflows and processes, driving user acceptance testing (UAT), and ensuring business requirements are well-defined, tracked, and executed. This role spans horizontally across our entire product team, enabling you to contribute to initiatives that impact our entire platform.