Business Analyst - PSS Catalog at United Airlines

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

106602.0

Posted On

08 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Requirements Analysis, User Stories, Agile, Problem Solving, Communication, Teamwork, Technical Expertise, Task Management

Industry

Airlines and Aviation

Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description In the analyst role, you will be performing detailed requirements analysis, document processes, craft user stories, triage issues, facilitate meetings, analyze data and/or support functional/user acceptance testing. To succeed in this role, you should be familiar with Agile scrum software development methodologies, have the ability to write great user stories and have a natural analytical way of thinking/problem solving and be able to explain difficult concepts to both technical and non-technical users. Works on one or more projects both moderate to complex projects and manages projects of a limited scope Requires moderate guidance to manage work and time Assist in planning and design of solutions via requirements gathering Clearly document, communicate and maintain requirements/user stories and solutions and associated analysis Create simple workflow models and process maps based on input from multiple sources Lead and facilitate meetings with Technology and Business Partners to gather needs and requirements, solutions, plans, estimates and troubleshooting Identifies problems/issues and finds solutions Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree - Computer Science, Information Systems or Business Administration preferred 3-5+ years of IT and/or business experience, or any equivalent combination of experience, education, and/or training Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Airline commercial and/or operational experience Partnership - Acts as valued partner to business and technology peers, develops relationships with internal and external partners Patience - Includes listening and vetting before acting. Is tolerant with people and processes, tries to understand the people and the data before making judgments and acting, sensitive to due process and proper approaches Task Management - Delivers quality work on time with attention to detail, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise The base pay range for this role is $81,795.00 to $106,602.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Responsibilities

The Business Analyst will perform detailed requirements analysis, document processes, craft user stories, and facilitate meetings. They will also analyze data and support functional/user acceptance testing.