Overview:

Knowledge Services is seeking a remote Business Analyst for a contract through the end of June 2026 (potential for extension) with the State of Maine Office of Technology.

• Applicants may work 100% remotely.
• Applicants MUST POSSESS prior experience in either State government or non-profit
• We are unable to consider any candidates requiring C2C or sponsorship for a work visa

Responsibilities:

Business Analyst Responsibilities:

• The PMO requires professionals who can be assigned to various state departments in Maine according to project requirements.
• This position directly reports to the PMO Director of Transformation Management.
• The core responsibilities include conducting detailed business requirements analysis, documenting processes, and possibly performing user acceptance testing adhering to industry best practices.
• Success in this role necessitates strong analytical skills and the ability to convey complex concepts to non-technical stakeholders effectively.
• Candidates must exhibit a systematic approach to business analysis, be collaborative, and possess excellent communication skills to articulate intricate concepts clearly, fostering transparency and open lines of communication.
• The Business Analyst will collaborate closely with various teams to define business requirements that align with the project’s objectives.
• Work with the Project Manager to establish a clear project pathway and develop strategies for risk mitigation.
• Conduct ‘Gap Analysis’ by designing current-state and future-state business.

Qualifications:

Business Analyst Required Skills:

• Prior experience with state government, non-profit is required.
• Must have experience and proficiency in business process modeling, business requirements gathering, and gap analysis.
• Must have experience with UAT & Documentation.
• Must have experience with process workflows, as well as executing business requirements gathering workshops to identify opportunities for process improvement, pinpoint process bottlenecks, and eliminate redundancies.
• Experience developing comprehensive functional and non-functional business requirements for solution planning.
• Experience conducting thorough investigations and documentation of clearly defined business rules as part of process mapping activities.
• Highly proficient in business process modeling and gap analysis.
• Proficient with all Office 365 products, specifically Excel for data/gap analysis tasks and Visio for process map design.
• Able to work independently and autonomously on assigned deliverables, utilizing time management and prioritization skills.

• The PMO requires professionals who can be assigned to various state departments in Maine according to project requirements.
• This position directly reports to the PMO Director of Transformation Management.
• The core responsibilities include conducting detailed business requirements analysis, documenting processes, and possibly performing user acceptance testing adhering to industry best practices.
• Success in this role necessitates strong analytical skills and the ability to convey complex concepts to non-technical stakeholders effectively.
• Candidates must exhibit a systematic approach to business analysis, be collaborative, and possess excellent communication skills to articulate intricate concepts clearly, fostering transparency and open lines of communication.
• The Business Analyst will collaborate closely with various teams to define business requirements that align with the project’s objectives.
• Work with the Project Manager to establish a clear project pathway and develop strategies for risk mitigation.
• Conduct ‘Gap Analysis’ by designing current-state and future-state business