Business Analyst (Retail Systems)
at
NATIONAL ELECTRICAL MANUFACTURERS ASSOCIATION
Sydney, Victoria, Australia
-
Full Time
Start Date
Immediate
Expiry Date
29 Jan, 27
Salary
55000.0
Posted On
31 Oct, 26
Experience
4 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Information Technology & Services
Description
Lead requirements gathering, stakeholder workshops and business process analysis, translating business needs into clear requirements and practical solutions.
Analyse existing processes, identify inefficiencies and recommend improvements through process changes, automation and better use of technology.
Configure, troubleshoot and improve Dynamics 365 CRM, Dataverse and Power Platform, including business rules, forms, views and Power Automate flows.
Investigate system, data and automation issues, identify root causes and implement appropriate fixes or coordinate specialist assistance.
Analyse and reconcile data using Excel, SQL and/or Power Query, and develop or improve operational Power BI reports and dashboards.
Define and validate integration requirements, data mappings, API interactions, error handling and system dependencies, working closely with developers and vendors.
Maintain business process maps, system documentation and integration information, contributing to NECA’s enterprise architecture and continuous improvement.
Coordinate testing, data validation, release readiness and user acceptance to ensure changes meet agreed requirements.
Ensure changes are documented, reliable and supportable, with appropriate handover and knowledge transfer.