Business Analyst (Retail Systems) at NATIONAL ELECTRICAL MANUFACTURERS ASSOCIATION
Sydney, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Jan, 27

Salary

55000.0

Posted On

31 Oct, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Technology & Services

Description
  • Lead requirements gathering, stakeholder workshops and business process analysis, translating business needs into clear requirements and practical solutions. 
  • Analyse existing processes, identify inefficiencies and recommend improvements through process changes, automation and better use of technology. 
  • Configure, troubleshoot and improve Dynamics 365 CRM, Dataverse and Power Platform, including business rules, forms, views and Power Automate flows. 
  • Investigate system, data and automation issues, identify root causes and implement appropriate fixes or coordinate specialist assistance. 
  • Analyse and reconcile data using Excel, SQL and/or Power Query, and develop or improve operational Power BI reports and dashboards. 
  • Define and validate integration requirements, data mappings, API interactions, error handling and system dependencies, working closely with developers and vendors. 
  • Maintain business process maps, system documentation and integration information, contributing to NECA’s enterprise architecture and continuous improvement. 
  • Coordinate testing, data validation, release readiness and user acceptance to ensure changes meet agreed requirements. 
  • Ensure changes are documented, reliable and supportable, with appropriate handover and knowledge transfer. 


Responsibilities
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