DESCRIPTION:

Noesis is looking for candidates with the following profile:

REQUIREMENTS:

• Degree in Computer Science, Management or related;
• Minimum 4 years providing support to end users and tracking record of operating with SAP solutions (supporting financial modules);
• Will be valued knowledge in SAP FI/CO accounting systems implementation,SAP BW-BO, COUPA Buyer/Invoice solutions implementation;
• Knowledge of BaU service delivery, for Central Templates in SAP ECC solution deployed for several countries (Central solution and local rollouts);
• Expertise in IT services, consulting or in IT department of a large international company (is a plus);
• Fluency in English.
  If you meet these conditions and would like to join an innovative organization that continuously invests in training its talents, send us your application.

• Providing Local Support to users: User assistance: Questions and answers, ad hoc requests;
• Incidents reported with ServiceNow: First level of diagnosis and coordination of local investigations (Other systems, Local IT, SME, Infrastructure or technological aspects), checking the right severity levels and challenging them if needed;
• Delivering the functional design of the local features and requirements with Finance representatives (Product Owners mainly);
• Access the users system to replicate the error being reported by the end users (perform tests).