Our Business

Working at TasWater is more than just employment, it’s a chance to contribute to social, environmental, and economic progress for Tasmania, now and into the future. 

Our team of around 920 skilled employees plays a vital role in the state’s wellbeing, delivering high ‑ quality water and sewerage services to more than 460,000 customers every day. 

We’re driven by a bold vision to unlock water’s full potential. Our future is centred on our customers and communities, our people and partners, and our shared responsibility to protect the environment and secure Tasmania’s water future. 

Over the next four years, we’re proposing to invest $1.2 billion to support a growing state, improve water security, and take major steps towards our net zero emissions and zero waste goals. 

Visit our website or YouTube channel to learn more. 

The Role

We're seeking a collaborative and solutions-focused Business Analyst to join our Digital and Technology team. Reporting to the Digital Delivery Manager, you'll play a key role in delivering TasWater's digital program of work by providing business analysis, project support and stakeholder engagement across a range of strategic initiatives.  

Working closely with business stakeholders, technical specialists and vendors, you'll help identify opportunities for improvement, define business requirements, support project delivery and ensure digital solutions achieve meaningful business outcomes. This is an exciting opportunity for someone who enjoys analysing complex problems, improving business processes and helping drive digital transformation. 

In this role, you will: 

• Deliver business analysis, process mapping and project support across TasWater's digital program 
• Identify, document and validate functional and non-functional business requirements. 
• Analyse business processes, identify solution gaps and develop future-state recommendations. 
• Prepare business cases, project documentation, reports, roadmaps and risk assessments to support decision-making. 
• Facilitate workshops and consult with business stakeholders, subject matter experts and technology vendors 
• Support project implementation activities, including testing, user acceptance activities and transition to business-as-usual operations. 
• Identify opportunities for operational efficiencies and contribute to continuous improvement initiatives 
• Track and document benefits realisation to support successful project outcomes and return on investment. 

For a full copy of the position description, please visit our website: www.taswater.com.au

What we're looking for

We're looking for someone who combines strong analytical capability with excellent stakeholder engagement skills and a passion for improving business outcomes through technology and digital innovation. 

To thrive in this role, you’ll bring: 

• A degree in business, finance, economics or a related discipline, or equivalent relevant experience. 
• Demonstrated business analysis experience within a technical or digital environment. 
• Knowledge of project and program delivery principles and experience supporting project outcomes. 
• Strong analytical, research and problem-solving skills. 
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