Business Analyst

at  Shodh Consulting Services

**

Job Title: Business Analyst – Retail Pharmacy Chain Stores

Location: Mississauga, ON - Remote
Job Overview:
We are seeking a highly analytical and detail-oriented Business Analyst to join our clients team, a leading retail pharmacy chain. The successful candidate will play a critical role in analyzing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency and drive growth. This role requires strong problem-solving skills, excellent communication abilities, and a deep understanding of the retail pharmacy industry.
Key Responsibilities:

1. Data Analysis & Reporting:

• Collect, analyze, and interpret data from various sources to provide actionable insights.
• Develop and maintain comprehensive reports and dashboards to track key performance indicators (KPIs).

1. Process Improvement:

• Identify inefficiencies and areas for improvement within business processes.
• Recommend and implement process improvements to enhance operational efficiency and customer satisfaction.

1. Project Management:

• Lead and manage projects from inception to completion, ensuring timely delivery and alignment with business goals.
• Coordinate with cross-functional teams to ensure successful implementation of projects.

1. Market & Trend Analysis:

• Conduct market research and analysis to stay informed about industry trends and competitive landscape.
• Provide strategic recommendations based on market analysis to drive business growth.

1. Stakeholder Communication:

• Collaborate with key stakeholders to understand business needs and requirements.
• Present findings and recommendations to senior management in a clear and concise manner.

1. System & Tool Enhancement:

• Work with IT teams to enhance business systems and tools, ensuring they meet the evolving needs of the business.
• Provide support and training to users on new systems and tools.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field. A Master’s degree is a plus.
• Proven experience as a Business Analyst, preferably within the retail or pharmacy industry.
• Strong analytical skills with proficiency in data analysis tools such as Excel, SQL, and business intelligence software.
• Excellent communication and presentation skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Knowledge of retail pharmacy operations and industry trends.
• Experience with project management methodologies and tools.

Preferred Qualifications:

• Certification in Business Analysis (CBAP, CCBA, or similar).
• Experience with CRM and ERP systems.
• Familiarity with regulatory requirements in the pharmacy industry.

How to Apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience

Please refer the Job description for details