Why Southwark?
Southwark is a borough defined by diversity, energy, and ambition. Home to over 120 spoken languages and one of London’s youngest, most multicultural populations, we’re proud of our inclusive and forward-looking culture.
We are committed to building a fairer future for all, and our Southwark 2030 vision sets out bold ambitions: a fair, green, and safe borough where everyone can thrive. Joining us means being part of an organisation that doesn’t just deliver services – we innovate, collaborate, and put our residents at the heart of everything we do.
What You’ll Be Doing
Southwark Council’s Regulatory Services team is looking for a talented and motivated Business Analyst to join us on a 24-month fixed-term contract. This is a fantastic opportunity to take the lead in shaping how we deliver services that make a real difference to people’s lives. You’ll play a pivotal role in capturing, analysing, and clearly articulating system requirements, ensuring that the needs of our residents and stakeholders are understood and met.
In this role, you won’t just be analysing processes – you’ll be helping to deliver positive change that improves services across Southwark, driving value and impact for one of London’s most vibrant communities.

As our Business Analyst, you’ll be central to driving effective solutions that improve outcomes. You will:

• Gather and analyse business requirements, turning complex needs into clear, practical solutions.
• Document processes and workflows, identifying challenges and opportunities for improvement.
• Recommend system enhancements and process changes to deliver better outcomes.
• Act as the bridge between stakeholders and project teams, ensuring clear and effective communication.
• Support the testing and implementation of solutions that directly enhance our services.

You’ll work closely with Project Managers across Regulatory Services and Technology & Digital Services, playing a key role in the successful procurement and implementation of new systems.
What We’re Looking For

We’re seeking an experienced and proactive Business Analyst who can bring both expertise and creativity to the role. You’ll have:

• A strong understanding of the challenges and opportunities facing local government.
• Highly developed analytical skills, with the ability to interpret data, spot trends, and use insights to shape smarter strategies.
• Proven experience as a Business Analyst, with knowledge of project management principles and agile methodologies.
• Excellent communication and stakeholder engagement skills, with the confidence to influence at all levels.

Additional Information

We’re seeking an experienced and proactive Business Analyst who can bring both expertise and creativity to the role. You’ll have:

• A strong understanding of the challenges and opportunities facing local government.
• Highly developed analytical skills, with the ability to interpret data, spot trends, and use insights to shape smarter strategies.
• Proven experience as a Business Analyst, with knowledge of project management principles and agile methodologies.
• Excellent communication and stakeholder engagement skills, with the confidence to influence at all levels

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health conditio