CentiMark Corporation is the nation’s largest commercial roofing contractor with 100 locations across the US and 3,500 employees. We are seeking a Business Analyst Specialist to work onsite at our corporate office in Canonsburg, PA (SouthPointe Business Park)!
This is an in-office role paying $70k - $90k, plus premier benefits.
The Business Analyst Specialist will analyze business needs, gather requirements, and translate them into effective solutions across our Sales and Marketing applications. They include the Salesforce platform, custom applications, and various 3rd party systems. You will serve as a crucial link between technical teams and business stakeholders, ensuring that technology solutions align with business goals and drive process improvements.

JOB SUMMARY:

• Collaborate with stakeholders across various departments to understand business needs, objectives, and challenges.
• Gather, document, and analyze business requirements using a variety of techniques including: interviews, workshops, surveys, and workflow analysis.
• Translate business requirements into clear, detailed functional and non-functional specifications, user stories, and use cases for technical teams.
• Work closely with Salesforce developers, custom application developers, and other technical teams to design, develop, test, and implement solutions.
• Analyze, document, and improve business processes related to Salesforce and other systems.
• Identify opportunities to streamline processes, improve efficiency, and enhance user experience.
• Participate in system testing, including creating test plans, executing test cases, and managing user acceptance testing (UAT).
• Provide ongoing support to end-users, including troubleshooting issues, answering questions, and providing training.
• Evaluate and recommend 3rd party applications and integrations to support business needs.
• Facilitate communication and collaboration between business stakeholders and technical teams.

CANDIDATE REQUIREMENTS:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field – Required.
• 3-5 years’ experience in a Business Analyst role; preferably in the construction industry.
• Experience with CRM platforms (i.e.: Salesforce) - Highly Preferred.
• Experience with 3rd party application integration.
• Proficiency in business process analysis, requirements gathering, and documentation techniques.
• Strong communication (written and verbal) and interpersonal skills.
• Understanding of database concepts and data management.

Please refer the Job description for details