JOB OVERVIEW

We are seeking a Bilingual (English/French)Business Analyst to join our team. The ideal candidate will play a crucial role in bridging the gap between IT and the business by analyzing processes, identifying opportunities for improvement, and implementing solutions. This position requires strong analytical skills, proficiency in data analysis tools, and the ability to work collaboratively within an Agile environment.

DESCRIPTION / QUALIFICATION / WORK EXPERIENCE

The proposed resource must meet or exceed one of the following:

Architect new IT services, develop solution paper and test plans.

• Evaluate current services and recommend remedial actions where required.
• Assist in determining hardware/software/cloud requirements.
• Collaborate with multi-disciplined teams on proof of concept and limited production roll outs.
• Provide quality control on production implementations.
• Communicate operation guidelines and policies to the clients.
• Apply and interpret how the operation guidelines enhance the department’s way of doing business.
• Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation.
• Assist in developing project plans, schedules, and estimates pertaining to architectural deployment and services delivery.
• Assist in developing task lists and resource assignments within the context of architectural planning and deployments.
• Assist with implementation of IT infrastructure.
• Document technical recommendations and provide technical advice and guidance to management, operations and project team members and within shared IT services.
• Ensure change management processes are followed.
• Make recommendations to project team members pertaining to issues, risks and client satisfaction.
• Provide tracking and reporting of time and status on all work as required.

QUALIFICATIONS

• Proven experience in business analysis or a related field.
• Strong understanding of Agile methodologies and project management principles.
• 
  
• University graduation in business, management or a related discipline and 2-yr Business Analyst (BA) experience;

OR

• 2-yr diploma in business, management or a related discipline and 4-yr BA experience;

OR

• 1-yr certificate in business, management or a related discipline and 5-yr BA experience;

OR
6-yr BA experience

• Research and evaluate latest technology trends.
• Architect new IT services, develop solution paper and test plans.
• Evaluate current services and recommend remedial actions where required.
• Assist in determining hardware/software/cloud requirements.
• Collaborate with multi-disciplined teams on proof of concept and limited production roll outs.
• Provide quality control on production implementations.
• Communicate operation guidelines and policies to the clients.
• Apply and interpret how the operation guidelines enhance the department’s way of doing business.
• Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation.
• Assist in developing project plans, schedules, and estimates pertaining to architectural deployment and services delivery.
• Assist in developing task lists and resource assignments within the context of architectural planning and deployments.
• Assist with implementation of IT infrastructure.
• Document technical recommendations and provide technical advice and guidance to management, operations and project team members and within shared IT services.
• Ensure change management processes are followed.
• Make recommendations to project team members pertaining to issues, risks and client satisfaction.
• Provide tracking and reporting of time and status on all work as required.