If you’re a Business Analyst who enjoys variety and wants to play an active role in shaping change then this role is ideal for you. It’s a great opportunity to deepen your analysis skills, broaden your exposure and make a visible difference in a supportive, forward‑thinking delivery environment.

Responsibilities

Key Responsibilities

• Drive the analysis for meaningful business transformation, delivering tangible value through operational improvement and increased efficiency.
• Facilitate workshops and engage stakeholders to uncover needs, map current processes, identify pain points and spot opportunities for improvement.
• Confidently challenge thinking and assumptions to establish clarity and influence direction.
• Work closely with internal teams to translate strategic vision and goals into clear, actionable requirements and user stories.
• Collaborate with colleagues across Change, Technology, Data and Business Architecture to design business solutions and robust processes that genuinely improve business outcomes and ways of working.
• Enable effective decision-making, providing data and insight to support business cases, options analysis and recommendations.
• Support change from ideation through to delivery, acting as a trusted delivery partner and as the bridge between the business and the development teams. Contribute to change readiness, training materials and adoption activities.
• Measure the success and business benefits of delivered solutions, continuously looking for ways to improve outcomes.
• Champion efficient and effective business analysis, continuously improving capabilities and ways of working.
• Leverage data platforms and analytical tools (e.g. Databricks, Power BI, SQL) to support decision-making, process improvement and business transformation outcomes.
• Work with Data/ Technology teams to define data requirements, support data quality initiatives and ensure business requirements are accurately reflected in reporting and analytics solutions.
• And other ad hoc duties as required
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Qualifications

Skills & Qualifications

• Business Analysis
• Business Partnering
• Business Process Improvement
• Change Management
• Design Thinking
• Issue Resolution
• KPI/Metric Design
• Process Design
• Requirements Analysis
• Requirements Management
• Technical Documentation
• Business Analyst experience in the insurance market (preferable)or comparable general Insurance/financial services environment.
• Strong understanding of data analysis, data quality, data governance and reporting concepts.
• Knowledge of insurance systems and processes across underwriting, claims, policy administration and policy documentation preferred.
• Proficiency in requirements elicitation and the creation of associated analysis artefacts.
• Excellent communication and interpersonal skills, able to build effective working relationships with stakeholders at all levels.
• Attestable capability to challenge, negotiate and influence to achieve the best business outcomes.
• Demonstrable Business Analyst skills including analytical and critical thinking, problem solving, attention to detail and prioritisation.
• Experience of successful project/programme delivery in a fast-paced Agile, waterfall or hybrid environment.
• Ability to use initiative and take ownership for the successful completion of analysis activities.
• International Institute of Business Analysis or proven equivalent experience.