Business Analyst at takealot.com

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Data Analysis, Requirements Elicitation, Stakeholder Management, Project Management, Technical Communication, Problem Solving, Attention to Detail, Analytical Thinking, Collaboration, Usability, Performance Analysis, Wireframing, Data Modelling, Process Improvement, SQL

Industry

Retail

Description

Takealot.com, a leading South African online retailer, is looking for a highly talented Business Analyst to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. Think you’ve been challenged before? Think again! Scale: 4 million happy shoppers shop online on takealot.com. Show them what you can do. Learn: We work with the best of the best, and then some. Code alongside industry leaders and up-skill in record time. Grow: Expand your career in the fast-growing Takealot Group: takealot.com, and Mr D. We like to promote from within: Here’s your chance. The position reports to the Merchant Product Manager. Your responsibilities will include the following: To analyse and understand project scope and core objectives Lead requirements elicitation workshops with stakeholders to define high-level business requirements Assist stakeholders in prioritising the requirements Plan and lead workshops with stakeholders and technical resources to elicit detailed, low level functional requirements Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs. Collaborate with technical lead and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. Proactively communicate and collaborate with project team to analyse information needs and functional requirements to deliver the following artefacts as needed: Business/functional requirement specification Wireframes Workflow / process flow diagrams Data Model/s Obtain sign-off on the specifications Be proactive in ensuring that the development and QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions where needed. Be the liaison between the business and the engineering team. Project manage the implementation of selected project initiatives. Review the test plan and test scripts to ensure quality and coverage Perform ongoing technical data analysis to identify the root cause of system and data quality issues and translate the findings into technical specifications/solutions for engineering and other relevant teams Work with the Product Manager to define the data structure for Takealot’s catalogue information, as well as the key metrics that will be tracked to measure the quality of Takealot’s product catalogue Work on business specifications for reporting tools to monitor the quality of Takealot’s product catalogue information and processes, by collaborating closely with various teams, including Takealot’s Business Intelligence team. Act as a key point of contact for supplier / seller system-related queries, requests, and issues, triaging and analysing incoming demand. Identify recurring supplier / seller issues and translate them into clear problem statements, requirements, and backlog items. Monitor post-release behaviour, supplier / seller feedback, and support trends to identify gaps, inefficiencies, or unintended system impacts. Support ongoing operational excellence by proactively identifying process improvements and system enhancements that reduce manual effort and support load. Attributes required: Solutions-oriented, can-do attitude and high energy Strong analytical and critical thinking, using data to inform decisions Passion for understanding ambiguous, complex problems and driving high-quality, innovative, clean solutions Ability to present ideas succinctly, in writing and verbally Versatile and with an appetite to learn by doing Highly structured thinker with strong attention to detail Ability to handle multiple competing priorities in a fast-paced environment Qualifications and Experience: A Bachelor’s degree in Information Systems or Computer Science or similar degree A minimum of 2 years’ experience in business analysis, product management or a related field Experience defining solutions for user facing websites and systems is advantageous Experience in data analysis, particularly with large data sets Experience in working with mySQL and/or PostgreSQL Excellent verbal and written communications skills with the ability to present complex information in a clear and concise manner to a variety of audiences, including technical and non-technical individuals. Let’s talk about life @ Takealot Group The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny. No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great. Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds. Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best. Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more. Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times). Staff discount. Millions of products across 28 departments. What more could you ask for? Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech. Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. Free parking: No more 5km fun runs to your desk (unless you want to). Like what you see? If you meet the above, you are an Extraordinary Mind. Apply today!! Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Responsibilities

The Business Analyst will analyze project scope and objectives, lead workshops to define business requirements, and collaborate with technical teams to ensure understanding of requirements. They will also manage project implementations and perform ongoing data analysis to identify issues.