Our Business

Working at TasWater isn't just a job; it's an opportunity to deliver social, environmental, and economic benefits for Tasmania today, and tomorrow. 

Our talented workforce of over 920 employees keeps Tasmania thriving by providing exceptional water and sewerage services to over 460,000 customers every day. 

We have a bold and ambitious future, inspired by our vision to unlock water’s full potential, and centred on our customers and communities, our people and partners, the environment, and our collective water future.   

TasWater is investing $1.2 billion over the next four years to protect Tasmania's water and deliver safe, reliable services for generations to come. We will make great steps towards our aspirations of net zero carbon emissions and towards zero waste. Visit our website or YouTube channel to learn more. 

The Role

We're seeking a collaborative and solutions-focused Business Analyst to join our Digital and Technology team. Reporting to the Digital Delivery Manager, you'll play a key role in delivering TasWater's digital program of work by providing business analysis, project support and stakeholder engagement across a range of strategic initiatives.  

Working closely with business stakeholders, technical specialists and vendors, you'll help identify opportunities for improvement, define business requirements, support project delivery and ensure digital solutions achieve meaningful business outcomes. This is an exciting opportunity for someone who enjoys analysing complex problems, improving business processes and helping drive digital transformation.

In this role, you will:

• Deliver business analysis, process mapping and project support across TasWater's digital program.
• Identify, document and validate functional and non-functional business requirements. 
• Analyse business processes, identify solution gaps and develop future-state recommendations. 
• Prepare business cases, project documentation, reports, roadmaps and risk assessments to support decision-making. 
• Facilitate workshops and consult with business stakeholders, subject matter experts and technology vendors 
• Support project implementation activities, including testing, user acceptance activities and transition to business-as-usual operations. 
• Identify opportunities for operational efficiencies and contribute to continuous improvement initiatives 
• Track and document benefits realisation to support successful project outcomes and return on investment. 

For a full copy of the position description, please click HERE

What we're looking for

We're looking for someone who combines strong analytical capability with excellent stakeholder engagement skills and a passion for improving business outcomes through technology and digital innovation.

To thrive in this role, you will:

• A degree in business, finance, economics or a related discipline, or equivalent relevant experience. 
• Demonstrated business analysis experience within a technical or digital environment. 
• Knowledge of project and program delivery principles and experience supporting project outcomes. 
•  Strong analytical, research and problem-solving skills. 
• The ability to prioritise competing demands and deliver results within tight timeframes. 
• Excellent verbal, written and interpersonal communication skills. 
• A collaborative approach and the ability to build trusted relationships across a wide range of stakeholders. 
• Initiative, adaptability and a continuous improvement mindset. 

Highly regarded:

• Experience with Agile methodologies, UML, BPMN or business process re-engineering. 
• Experience with Jira and/or Atlassian software. 
• Familiarity with BABOK (Business Analysis Body of Knowledge). 

 Why TasWater

Across our multi-disciplinary organisation, we are serious about enhancing the skills and careers of our team members. When you join TasWater, you join a company that offers career development pathways, training courses, and access to subject matter experts. 

We are continuing to build an inclusive workplace and workforce that truly represents the Tasmanian community that we serve. We value diversity in all its many forms and welcome a range of perspectives and identities to enrich the way we work and what we do. 

We take pride in being acknowledged as an employer of choice for women by WORK180. Visit the Work180 website to view our benefits and policies, such as 18 weeks of paid parental leave for all parents regardless of tenure and with full superannuation contributions. We’re continuing to work on future benefits through a dedicated Employee Experience team. 

The Details

This role can be based in either Hobart, Launceston, or Devonport and attracts a salary of $106,708.64- $112,636.89 per annum (inclusive of superannuation).  

Ready to apply? Simply click on the Apply now button and include a CV/resume and a 1-2 page cover letter telling us how your experience matches "What we are looking for" and how you connect to our TasWater values and vision.

If you want to learn more about this role, please contact Heather Lee - Digital Delivery Manager via email at Heather.Lee@taswater.com.au or call 0429 324 117.

If you need assistance in applying, please contact Roly Srivastava – Talent Acquisition Officer via email at roly.srivastava@taswater.com.au or call 0498 608 719. 

Application will close at 10am on Tuesday, 3rd November 2026. 

Please note: To be considered for this opportunity, applicants must have the right to work in Australia. As part of our recruitment process, you may be asked to participate in pre-employment checks relevant to the role. These may include a National Police Check or AusCheck, with any offer of employment subject to satisfactory outcomes.