ABOUT US

With five locations across Europe, we have been advising our clients on digitalization for over 35 years. We develop software solutions and analyze data. We improve our clients’ processes, using both proprietary and partner-developed software products – and we aim to continue growing!
If you are looking for a professional environment where you can give your best, where your ideas are valued, and your contributions are properly rewarded, then become part of our team. We look forward to receiving your application!

YOUR SKILLS FOR SHAPING THE DIGITAL FUTURE

To strengthen our team, we are looking for a Business Analyst/Technical Consultant for Customer Loyalty Programs (f/m/d), based on a temporary contract.
Operation Site: Milton Keynes
You will support the administration and further development of various Customer Loyalty Programs of a key SMF customer within the framework of a long-term contract in an international environment. Your activities will include the administration of the actual Loyalty platform, the Problem Management, the Change Management as well as the management of stakeholders and suppliers.
You will be involved in the design, specification, testing and acceptance of new modules of the Customer Loyalty Program. The day-to-day work takes place with the marketing teams of the customer of the respective countries. General travel readiness is desired.

• You will configure our customer’s Loyalty platform in order to enable Loyalty campaigns as specified by the customer.
• You will deliver basic reporting / business intelligence based on the existing Loyalty platform and dedicated reporting environment.
• You will create and manage tickets with the platform-provider to sort out issues and create CRs to enhance the platform.
• You will communicate to IT-professionals and marketing-people and need to be able to communicate in both contexts.