Business Analyst - Telecom Billing at Arting Digital Private Limited

, kerala, India -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

1650000.0

Posted On

14 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telecom Billing Expertise, Billing Lifecycle Management, Sql, Automation, Client Handling, Issue Resolution, Status Reporting, Data Extraction, Reconciliation, Slas, Kpis, Data Analysis, Problem-Solving, Attention To Detail, Communication Skills

Industry

Information Technology & Services

Description

Position title: Business Analyst - Telecom Billing Experience: 5–8 years Budget:14-16.5 LPA Location: Thiruvananthapuram Notice period: 15 days - Immediate joiner Skill set: Telecom Billing Expertise, End-to-end U.S. telecom billing lifecycle management, Strong SQL knowledge, I & Automation Exposure, I/automation tools for billing validation, Client Handling, issue resolution, status reporting Key Responsibilities: ● Execute and manage complete billing cycles for U.S.-based telecom clients. ● Perform detailed billing validations to ensure accuracy, compliance, and data integrity. ● Analyze billing data, identify discrepancies, and resolve issues in a timely manner. ● Collaborate with internal teams to ensure smooth billing operations and process improvements. ● Support data extraction, reconciliation, and reporting activities as required. ● Directly interact with U.S. clients for requirement gathering, issue resolution, clarifications, and status updates. ● Participate in client meetings, provide billing insights, and ensure adherence to SLAs and KPIs. ● Work in overlapping U.S. business hours to ensure seamless communication and support. ● Leverage AI-powered tools for data analysis, automation, reporting, anomaly detection, and process optimisation Required Skills & Qualifications: ● 5–8 years of hands-on experience in USA telecom billing operations. ● Strong understanding of telecom billing processes, revenue cycles, and billing life cycle management. ● Working knowledge of databases and SQL for data analysis and validation. ● Experience with AI tools and platforms (such as generative AI tools, automation tools, or data analytics AI platforms) to enhance billing accuracy and efficiency. ● Strong analytical and problem-solving skills with high attention to detail. ● Excellent communication skills with proven experience handling U.S. client interactions. ● Ability to work during U.S. overlap hours. ● Bachelor’s degree in Business, Finance, Information Technology, Telecommunications, or a related discipline. ● Preferred: Certifications in Telecom Billing, Business Analysis, or Data Analytics. This role requires candidates who can work independently, manage multiple priorities, and ensure timely and accurate billing execution.

Responsibilities

The role involves executing and managing complete billing cycles for U.S. telecom clients, performing detailed billing validations, and analyzing data to resolve discrepancies. Responsibilities also include direct client interaction for requirements, issue resolution, and providing status updates while adhering to SLAs.