Business Analyst - Toronto

at  Randstad

Our client is looking for a Business Analyst for a 12 month contract.
Work location: Downtown Toronto in office Monday through Friday (Hybrid)
Reporting to the IT Project Manager/Project Lead, the Business Analyst will collaborate with various business stakeholders and the IT team. The Business Analyst plays a crucial role in analyzing business processes and identifying areas for improvement. You will collaborate with cross-functional teams to gather and document business requirements, conduct data analysis, and create/update process maps. As a business enabler and service provider, the Contractor, Business Analyst will assist in the identifying effective business solutions to meet the business goals and recommend business process re-designs that maximize efficiencies and align with operational goals of the organization.

QUALIFICATIONS

 Education Required: College Diploma or Bachelor Degree (minimum) *
 CBAP certification is an asset
 Minimum 3+ years of Business Analysis experience *
 Minimum 2 years of experience preparing as-is process documentation, to-be process documentation, and
performing detailed gap analysis*
 Applicant should be self-motivated and enthusiastic about exploring new solutions
 Solid understanding of business process modeling techniques, requirements elicitation methods, and
software development lifecycle (SDLC) methodologies
 Must be result oriented, and be able to deliver quality results in a timely manner
 Previous experience with gathering, validating and documenting detailed business requirements and design
elements
 Ability to communicate in a clear, concise and professional manner tailored to the appropriate audience,
including both verbal and written communications
 Strong interpersonal skills with the ability to build positive relationships and work collaboratively with cross-
functional teams.
 Must have experience preparing end-user documentation and conducting end-user training
 Experience in utilities industry (nice to have)

SUMMARY

If you’re a Business Analyst eager to serve as a liaison between technical and business stakeholders, we encourage you to apply.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process

Document Business Requirements and Create Process Maps:
 Gather and document detail business/technical requirements using structured
techniques and methodologies
 Facilitate review sessions with functional owners and end-user representatives
 Work with IT and other business units to validate the business requirements as well
as current state processes
 Create and present functional and/or technical designs including data analysis to
business and/or technical teams, and gather feedback to influence solution design
and approach
 Work with technical and non-technical teams to document current and future states
of business processes, analyze gaps, identify risks and opportunities
 Prepare process maps using MS Visio and MS PowerPoint
Project Management:
 Proactively update the Project Lead and Project Manager on the status of tasks and
timelines
 Accountable for the timely delivery of projects as per established roadmaps by
working closely with the business teams
Participate in end-to-end implementation planning including, issue management,
communication and change management
Presentation Slides and Training
 Prepare business presentations and reports in MS PowerPoint, Excel and Word
 Prepare training documentation
Test – User Acceptance Testing
 Create and execute functional test cases
 Manage and coordinate UAT testing with end users, including obtaining user
acceptance signoff
Continuous Improvements
 Research and identify industry trends (relative to scope of responsibility), leveraging
ideas to improve or better align IT systems and services