DIMENSIONS

• Headcount: Part of the Delivery Team, working with various team members including Delivery and Product Managers .
• Resource complexity and nature of work teams: Collaborate with multidisciplinary teams, including contractors to ensure high performance .
• Problem solving responsibility and complexity: Investigate problems, analyse options, and provide recommendations for solutions. Engage in business analysis to define requirements and processes .
• Change management requirements: Encourage and facilitate continuous improvement of TPXimpact projects. Implement business improvement processes and optimise services .
• Internal / External interactions: Create and engage stakeholder relationships, work with stakeholders to identify objectives, and manage stakeholder relationships effectively .
  Responsibilities

ABOUT THE ROLE

We’re looking for a Business Analyst to be part of the Delivery Team at TPXimpact. You will support delivery and product managers on projects, bringing together design, technical, and data analysis skills to understand client contexts, pain points, and needs, enabling genuine beneficial change.

AS A BUSINESS ANALYST IN THIS ROLE, YOU WILL:

• Accurately capture business and service needs ensuring processes are mapped out clearly for the delivery team
• Using business analysis principles and tools to define requirements and processes that align with project goals
• Providing support across projects both large and small
• Create and engage stakeholder relationships
• Carrying out research and identifying risks
• Documenting detailed requirements, functional and non-functional, that can be fed back to the relevant collaborators
• Work independently where required
• Being an active part of the delivery team to assist the team’s successful project delivery
• Encourage and facilitate continuous improvement of TPXimpact projects
• Coach and mentor both team members and others to apply the most appropriate agile and lean tools and techniques
• Identify important stakeholders, tailor communication to their needs, and work with teams to build relationships while meeting user needs. Managing opposing views to reach consensus and use evidence to explain decisions made.
• Review requirements and specifications, define test conditions, identify issues and risks, and analyse and report test activities and results
• Identify needs and engage with users or stakeholders to collate user needs evidence. Understand and define research that fits user needs and use quantitative and qualitative data to turn user focus into outcomes.
• Assist and support Delivery Managers, Product Managers, the Head of Product and the Delivery Director as required.