Business Analyst - U.S. Citizenship Required at ZenPoint Solutions

Springfield, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis Concepts, Analytical Skills, Agile Sprint Cadence, Written Communication, Verbal Communication, Content Review, SOP Drafting, Meeting Facilitation, Requirements Documentation, Data Analysis, Stakeholder Liaison, Webinar Coordination, Test Case Design, Usability Testing, Microsoft Office Proficiency, Customer Service

Industry

IT Services and IT Consulting

Description

Description ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions. Clearance Requirement: Candidate must hold an active Secret clearance and be able to maintain a Secret clearance (or higher) throughout employment Work Location: Springfield, VA Work Schedule (On Site): Requires five (5) days onsite at the customer's facility with core hours from 9am to 3pm Position Overview: ZenPoint Solutions is seeking a Business Analyst with a minimum of 2 years of experience. The ideal candidate will have a solid understanding of business analysis concepts and methodologies, along with the ability to apply analytical skills to solve complex business problems. This role offers an excellent opportunity to contribute to projects across various business functions and gain exposure to industry-leading practices. Requirements Ensure quality content and timely delivery of all tasks and contractual deliverables throughout product development, adhering to a two-week Agile sprint cadence and deployment schedule Able to communicate effectively in both written and verbal forms of communication Review, draft and/or edit content such as Standard Operating Procedures (SOPs), online help articles, training material, and meeting notes Assist in meeting facilitation, including contributing to discussion and taking detailed meeting notes Identify, analyze, and document business requirements from stakeholders Ensure requirements are aligned with business goals and technical feasibility Analyze data to identify trends, patterns, and insights that inform business decisions Act as a liaison between business stakeholders and technical teams (e.g., developers, testers) Coordinate and present engaging webinars and training sessions Design and execute test cases to validate business requirements, ensuring proper functionality and compliance with specifications Lead outreach initiatives including usability testing, office hours, workshops, and webinars Attain comprehensive understanding of the product by thoroughly researching features, functionalities, and user needs Required Qualifications: Candidate must be a United States Citizen and present proof of Citizenship, if selected Minimum of two years of relevant professional experience Exceptional written and verbal communication skills with the ability to communicate complex technical concepts to broad audiences Bachelor’s degree or equivalent work experience or technical training and certifications in a relevant field Strong working knowledge of Microsoft Office, specifically Outlook, Word, Excel, PowerPoint, and SharePoint Strong focus and commitment to providing end user customer service Great customer service skills Excellent notetaking and organizational skills Desired Qualifications: Demonstrates flexibility in responding to evolving priorities and managing demanding schedules across multiple efforts Excellent presentation and public speaking skills Strong attention to detail Well versed in Agile, and have a familiarity with application development projects Experience utilizing Microsoft’s Azure DevOps Company Benefits: We take care of your well-being here at ZenPoint Solutions! Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy. We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury. You'll have the option to contribute to a 401(k)-retirement plan with company matching contributions to save for the future. We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis. On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance. To help you grow in your career, we offer professional development opportunities and a tuition assistance program. Commitment to Equality: At ZenPoint Solutions, we value diverse perspectives and are committed to providing equal employment opportunities. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected under applicable federal, state, or local laws.

Responsibilities

The Business Analyst will ensure quality content and timely delivery of contractual deliverables following an Agile sprint cadence, while also reviewing, drafting, and editing content such as Standard Operating Procedures and training materials. Responsibilities include identifying and documenting business requirements, analyzing data for insights, and acting as a liaison between business stakeholders and technical teams.