Job Title: Business Analyst – Virtual Account Management
Location: Singapore | Banking & Payments Domain
Domain: Banking, Digital Payments, Virtual Account Solutions

SKILLS & QUALIFICATIONS:

1. Strong understanding of banking operations, payments, and virtual accounts.
2. Experience with payment systems, reconciliation, and process documentation.
3. Excellent stakeholder management and communication skills.
4. 8-10 years of experience in banking or payments domain.
5. Analytical mindset with attention to detail and problem-solving skills.
6. Ability to work in cross-functional teams and deliver projects on time

Gather, analyze, and document business requirements for virtual account management solutions.

• Collaborate with IT, operations, and finance teams to implement seamless payment processes.
• Support integration of virtual accounts with core banking and payment systems.
• Prepare functional specifications, process flows, and user guides.
• Identify process gaps, recommend improvements, and optimize workflows.
• Act as liaison between stakeholders and technical teams to ensure project alignment.
• Support testing, UAT, and issue resolution during system rollouts.
• Monitor performance metrics and provide insights for continuous improvement.
• Conduct workshops and training sessions for end-users as needed.

Gather, analyze, and document business requirements for virtual account management solutions.

• Collaborate with IT, operations, and finance teams to implement seamless payment processes.
• Support integration of virtual accounts with core banking and payment systems.
• Prepare functional specifications, process flows, and user guides.
• Identify process gaps, recommend improvements, and optimize workflows.
• Act as liaison between stakeholders and technical teams to ensure project alignment.
• Support testing, UAT, and issue resolution during system rollouts.
• Monitor performance metrics and provide insights for continuous improvement.
• Conduct workshops and training sessions for end-users as needed.