Your responsibilities will include:

• Elicit and document requirements for Salesforce and enterprise software development.
• Create deliverables such as Business Requirements Documents (BRDs), user stories, use cases, and process flows.
• Analyze current business processes and develop As-Is and To-Be models.
• Translate business needs into functional and technical specifications understandable by both business and technical stakeholders.
• Collaborate with developers and Salesforce administrators to define feasible solutions.
• Support project planning including deliverables, timelines, scope, and stakeholder communication.
• Participate in solution testing and validation.
• Provide user training or documentation where needed.

OK, I’m interested… is this the job for me?

We value agility, passion, and teamwork. We’re looking for individuals who bring innovative ideas, strong analytical skills, and a desire to learn and grow. If you’re comfortable working across technical and non-technical teams and have experience with Salesforce, this could be the role for you.

Other qualities we’re looking for:

• Degree in Computer Science, Engineering, Information Systems, or related field.
• 2+ years of experience as a Business Analyst in enterprise software projects.
• Hands-on experience working with Salesforce CRM (Sales Cloud, Service Cloud, or custom modules).
• Experience documenting and analyzing complex business processes and requirements.
• Strong understanding of systems integration and workflows in Salesforce.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Familiarity with Agile or hybrid project methodologies.
• Experience working with Microsoft SharePoint or Dynamics 365 is a plus.
• Prior experience mentoring or supervising junior analysts is a bonus.

Your responsibilities will include:

• Elicit and document requirements for Salesforce and enterprise software development.
• Create deliverables such as Business Requirements Documents (BRDs), user stories, use cases, and process flows.
• Analyze current business processes and develop As-Is and To-Be models.
• Translate business needs into functional and technical specifications understandable by both business and technical stakeholders.
• Collaborate with developers and Salesforce administrators to define feasible solutions.
• Support project planning including deliverables, timelines, scope, and stakeholder communication.
• Participate in solution testing and validation.
• Provide user training or documentation where needed.

OK, I’m interested… is this the job for me?

We value agility, passion, and teamwork. We’re looking for individuals who bring innovative ideas, strong analytical skills, and a desire to learn and grow. If you’re comfortable working across technical and non-technical teams and have experience with Salesforce, this could be the role for you.

Other qualities we’re looking for:

• Degree in Computer Science, Engineering, Information Systems, or related field.
• 2+ years of experience as a Business Analyst in enterprise software projects.
• Hands-on experience working with Salesforce CRM (Sales Cloud, Service Cloud, or custom modules).
• Experience documenting and analyzing complex business processes and requirements.
• Strong understanding of systems integration and workflows in Salesforce.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Familiarity with Agile or hybrid project methodologies.
• Experience working with Microsoft SharePoint or Dynamics 365 is a plus.
• Prior experience mentoring or supervising junior analysts is a bonus.