EDUCATION:

College diploma with project management, business analysis or communications as one focus area, or an equivalent of 2 years recent experience (within the last 3 years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.

EXPERIENCE:

Three (3) years of experience in technical projects, systems development, or systems maintenance as follows:

• Knowledge in the complete systems development lifecycle and the various development methodologies including Waterfall, Iterative and Agile.
• Experience in gathering and documenting business requirements, process flows, data flows and test plans.
• Experience in the development and execution of test cases.
• Experience in using project and resource management tools such as MS Project, Jira, Basecamp and Confluence.
• Experience in creating process flow, data flow and entity relationship diagrams using a Unified Modelling Language (UML) tool such as Visio.
• Advanced skills in Excel, Access, and PowerPoint.

SKILLS:

• Demonstrated experience in supporting systems development projects.
• Formal training in the requirements management lifecycle, business analysis and project management would be considered an asset.
• Strong analytical and interpretative thinking skills.
• Experience in delivering presentations to cross functional teams.
• Strong interpersonal and relationship building skills.
• Customer-focused and demonstrated commitment to providing outstanding service.
• Knowledge in SQL.
• Demonstrated ability to multi-task and handle competing priorities.

In advancing the Division of Students’ vision as Partners in Student Success, the Systems team within the Office of the University Registrar (OUR) collaborates tightly with University Information Technology (UIT) in the development, maintenance and user support of all student-facing and administrative student information systems to effectively enhance the student experience from student recruitment through to convocation. The Systems team supports and enables OUR functional partners (Recruitment and Admissions, Student Finance, Core Registrarial Services and Student Client Relations), Faculties and other university units to achieve their student service objectives through operational support and systems enhancements.Reporting to the Manager, Student Systems, the Business Analyst actively supports systems development projects to ensure on-time and quality delivery of systems solutions for the entire student lifecycle including recruitment, admissions, enrolment, scholarships and awards, student accounts, financial aid, registrarial services, academic scheduling, student records and convocation. The Business Analyst is knowledgeable in and provides support throughout the entire Software Development Life Cycle (SDLC) with a focus in delivering the most appropriate systems solutions to meet business needs. This includes participating in project scope definition, requirements gathering sessions and requirements prioritization discussions. The Business Analyst also supports requirements analysis, develops test scenarios and test cases according to approved test plans, executes test cases, performs activities in preparation for go-live, documents project artifacts including systems and data requirements, business processes, and project issues and resolutions.Another significant responsibility of the Business Analyst is to assist in the execution of transition plans to ensure successful operationalization of newly developed systems. The Business Analyst also actively participates in the discussions and their subsequent execution of improved project intake, planning and implementation methodologies within OUR Systems and UIT in order to increase the efficiency and effectiveness of our project delivery in support of student success. Share and live the Division of Students’ values: Respect, Excellence. Innovation, Collaboration, Accountability, Care, and Inclusion.