As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
We are seeking an experienced and strategic Business Analytics leader to advance the analytical function within our Supply Chain organization. This individual will play a critical role in driving data-informed decision-making across supply, demand, logistics, and procurement functions. The ideal candidate is a cross-functional leader with deep expertise in business analytics, supply chain operations, and enterprise systems.

Primary responsibilities include:

• Serve as the primary analytics partner for senior supply chain leadership, translating business priorities into clear analytical frameworks and insights.
• Lead cross-functional projects that improve supply chain efficiency, service levels, cost structure, and scalability
• Improve existing BI reporting infrastructure by implementing best practices as it relates to use cases, design, development, testing and administration of reports and dashboards
• Be the subject matter expert in data interpretation, visualization, and storytelling for supply chain operations
• Build strong relationships with Supply Chain Operations, Finance teams and IT
• Keep accessibility and open communication at the forefront of all BI strategies. This includes fast turnaround to stakeholders, keeping project and initiatives well documented and developing strong lines of communication throughout organizations
• Suggest new project strategies and carry them out with the team with minimal manager involvement

Desired Skills & Characteristics

• Familiarity with scenario planning, cost modeling, or predictive analytics in a supply chain context.
• Track record of leading cross-functional initiatives and presenting to executive leadership
• Ability to lead multiple projects and changing priorities in a fast-paced environment
• Detail orientated with analytical, time management and problem-solving skills
• Excellent written and verbal communication skills
• Experience with AI/Machine Learning and/or big data analytics solutions, either developing or in partnership with IT
• Business/Finance acumen to determine how to leverage IT/Analytics skills to produce insights
• Technical Skills:
• Advanced proficiency in PowerBI
• Advanced proficiency in Excel
• Advanced proficiency with DAX functions and SQL
• Familiarity with Salesforce, JIRA, Microsoft Office, Microsoft SQL Server Management Studio
• Experience with Google Looker is a plus
• APICS or other relevant certifications.

Education / Experience

• Minimum of 5+ years of experience in supply chain analytics or related roles, with a focus on high-tech manufacturing
• Bachelor degree in Supply Chain Management, Business Analytics, Engineering, or a related field

Proven experience leading strategic BI initiatives and building scalable
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require

• Serve as the primary analytics partner for senior supply chain leadership, translating business priorities into clear analytical frameworks and insights.
• Lead cross-functional projects that improve supply chain efficiency, service levels, cost structure, and scalability
• Improve existing BI reporting infrastructure by implementing best practices as it relates to use cases, design, development, testing and administration of reports and dashboards
• Be the subject matter expert in data interpretation, visualization, and storytelling for supply chain operations
• Build strong relationships with Supply Chain Operations, Finance teams and IT
• Keep accessibility and open communication at the forefront of all BI strategies. This includes fast turnaround to stakeholders, keeping project and initiatives well documented and developing strong lines of communication throughout organizations
• Suggest new project strategies and carry them out with the team with minimal manager involvemen