JOB OVERVIEW

The Business and Technical Analyst is a member of the Enterprise Applications team within Academic and Institutional Technology (AIT). This role provides expert analysis, reporting, and technical support for the College’s enterprise functions. The analyst works closely with leadership and administrative stakeholders to maintain data integrity, develop reporting strategies, enhance system functionality, and streamline business processes. This is a full time position and pays $75,000 - $90,000 annually.

QUALIFICATIONS

• Bachelor’s degree required, major in Information Systems, Computer Science, Business, or related field preferred.
• 5+ years of experience in a technical or analyst role, with strong preference for background in enterprise systems.
• Expertise in data reporting and analysis using SQL and reporting tools such as OTBI, BI Publisher, Fusion Analytics Warehouse, and Power BI.
• Proven experience supporting enterprise applications in a higher education or complex administrative environment.
• Strong interpersonal and communication skills; able to translate between business needs and technical implementation.
• Excellent analytical, problem-solving, and project management skills.
• Ability to work independently and as part of a collaborative team.
• Commitment to confidentiality and stewardship of sensitive data.
• Demonstrated ability to handle multiple priorities and meet deadlines.

PHYSICAL REQUIREMENTS

The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 10 pounds.
FLSA Status - Exempt
As a Christ-centered community, Wheaton College faculty and staff must affirm the College’s Statement of Faith as expressing their own theological convictions and agree to live by the moral standards in Wheaton’s Community Covenant, modeling these commitments for the Christian formation of our students. Wheaton College faculty and staff also support the Christ-Centered Diversity Commitment which highlights our desire to treat all individuals as equal image-bearers of Jesus Christ through diversity, inclusion, justice, and unity.

• Serve as the subject matter expert on Oracle Cloud, ensuring accuracy, integrity, and usability of data for analysis, reporting, compliance, and operational purposes.
• Design and deliver standardized and ad hoc reports using Oracle and Microsoft analytics tools to support compliance efforts, institutional research, and executive leadership needs.
• Partner with administrative offices to improve business processes and deliver technology-enabled solutions that align with institutional priorities.
• Coordinate with Enterprise Applications and departmental teams to review and test quarterly Oracle updates and other system changes.
• Document key system processes and produce user-focused training materials and reference guides.
• Ensure compliance with data privacy and security protocols in all aspects of enterprise system usage and reporting.
• Collaborate with AIT colleagues on integrations, reporting architecture, and system enhancements to maintain consistent data flow and optimal performance.
• Contribute expertise in data modeling, report building, and analytics to broader campus initiatives including institutional dashboards and data warehousing.
• Support business continuity and disaster recovery planning in conjunction with other members of the AIT team.
• Participate in cross-functional technology initiatives and provide consultation and hands-on support to departments as assigned.
• Stay current with emerging features of Oracle Cloud and related tools, recommending enhancements and leading adoption where appropriate.
• Other duties as assigned.