Business Applications Manager at Edesia Nutrition

North Kingstown, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ERP Management, Salesforce Administration, Business Process Optimization, Project Management, Data Analysis, SQL, Stakeholder Management, Change Management, System Configuration, User Training, Reporting, Cross-functional Leadership

Industry

Non-profit Organizations

Description

ABOUT THE ORGANIZATION: Edesia is a non-profit social enterprise on a mission to end global malnutrition. We manufacture and distribute life-saving, ready-to-use therapeutic foods—such as Plumpy’Nut and Nutributter—to treat and prevent malnutrition among children and mothers in the world’s most vulnerable and hard-to-reach communities. Through strong partnerships with leading humanitarian organizations, NGOs, and Ministries of Health, we ensure our products reach those who need them most—even in the midst of the most complex and challenging humanitarian emergencies. JOB SUMMARY: We are seeking a Business Applications Manager to lead the strategy, optimization, and day-to-day management of Edesia’s core business systems, including ERP, Salesforce, and related enterprise applications. This role sits at the intersection of IT and business operations, acting as both a systems leader and business partner. You will translate operational needs into scalable technology solutions, improve system adoption, and drive cross-functional initiatives that enhance efficiency and data visibility. This is a high-impact role with visibility across finance, supply chain, manufacturing, and partnerships—and will play a key role in future ERP transformation efforts. RESPONSIBILITIES AND DUTIES: Systems Leadership & Administration * Own and manage core business systems (ERP, Salesforce, and other enterprise tools) * Configure, maintain, and continuously improve system functionality and performance * Ensure system reliability, data integrity, and alignment with business needs Business Partnership * Collaborate with stakeholders across departments to gather requirements and identify opportunities for improvement * Translate business processes into scalable system solutions * Serve as a trusted advisor bridging technical and non-technical teams Project Management & Transformation * Lead and execute cross-functional system implementation and enhancement projects * Contribute to long-term applications strategy, including ERP evaluation, selection, and migration * Apply structured project management practices to deliver initiatives on time and within scope Data & Reporting * Partner with teams to improve reporting capabilities and data accessibility * Develop or support dashboards, queries, and reporting tools (e.g., SQL, built-in analytics) * Promote data-driven decision-making across the organization User Support & Adoption * Drive user adoption through training, documentation, and change management * Troubleshoot issues and provide ongoing support to end users * Continuously improve user experience and system utilization QUALIFICATIONS: Required * 5–8+ years of experience in business systems, applications management, or similar roles * Hands-on experience with ERP systems (manufacturing environment strongly preferred) * Experience with Salesforce or similar CRM platforms * Strong understanding of business processes across operations, finance, or supply chain * Proven ability to manage cross-functional projects and stakeholders Preferred * Experience supporting ERP implementations or migrations * Familiarity with reporting tools and basic SQL * Experience in manufacturing, supply chain, or nonprofit environments * Project management certification or formal training WORKING CONDITIONS: * Hybrid work environment with on-site presence in North Kingstown, RI * Occasional off-hours support may be required during system upgrades or critical issues The requirements described are representative of those that must be met to perform the essential functions of this job successfully. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform these essential functions.

Responsibilities

Lead the strategy and day-to-day management of core business systems including ERP and Salesforce to enhance operational efficiency. Act as a bridge between technical teams and business stakeholders to translate operational needs into scalable technology solutions.