COME AND JOIN LEICESTERSHIRE PARTNERSHIP NHS TRUST, WHERE WE OFFER A WIDE VARIETY OF CHALLENGING AND REWARDING ROLES WITHIN A SUPPORTIVE, INNOVATIVE AND DYNAMIC WORK ENVIRONMENT!

We have an exciting opportunity for a Business Assistant to join our team supporting the Crisis and Resolution Home Treatment Team and the Mental Health Urgent Care Hub at the Bradgate Mental Health Unit.
The hours of work are Mon - Fri 9am to 5pm.
The home treatment team provide a service to people experiencing an acute psychiatric crisis (functional) who require urgent assessment to determine the required interventions using the least restrictive environment to facilitate recovery.
The mental health urgent care hub is based at the Bradgate Unit, on the site of Glenfield Hospital, and is staffed by mental health practitioners with the expertise to treat people of all ages; this includes mental health nurses, support workers, and consultants. It is specifically for people with mental health needs that don’t need any physical health support from an emergency department.
The role is diverse, with each day bringing new challenges. You will have proven ability in using your own initiative, working with confidential and highly sensitive information, showing attention to detail and the ability to work accurately, whilst understanding the importance of adhering to the trust policies and local procedures.
The successful candidate will have experience working in an admin role capacity and be able to work cohesively with others to ensure you are maximising the efficient use of time, the resources of the service and with production of high-quality effective reports, training materials and administrative systems and processes.
The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

We also offer:

• A generous pension contribution and holiday allowance starting at 27 days, increasing to 29 days after 5 years of service and 33 days after 10 years of service
• Free onsite parking
• Access to a wide range of additional benefits (attached) such as discounted shopping, recognition schemes and various other packages you can draw from to help support your work-life balance
• Health and Wellbeing Support
• Various Staff Support Networks

JOB DESCRIPTION SUMMARY (MAIN DUTIES AND RESPONSIBILITIES)

The successful candidate will undertake diary management for self and others, to ensure that appointments are scheduled appropriately and that invitees are informed of meetings in a timely manner to ensure attendance is optimised. To cancel, change and re-schedule meetings if required.
To formulate written information such as minutes of meetings, business and/or patient correspondence, briefings, reports, presentations, mailshots, and leaflets to a high professional standard ensuring that all documents are correctly formatted and stored to enable retrieval and that document version control is adhered to.
Due to the fast pace and nature of the work, the post holder would be required to have the essential knowledge and experience or be willing to learn and develop from commencement and be able to demonstrate within the following areas.
You will be expected to have exceptional written, verbal and face to face communication skills with the ability to communicate effectively with professionals and service-users at all levels in health and agencies external to the service.
Assertiveness skills to challenge potentially inappropriate or unsafe actions of others, for the benefit of patients and the service.