Roles & Responsibilities

1. Manage the complete personal loan lifecycle, from customer assessment to final loan disbursement.
2. Analyze loan applications and evaluate customers' financial profiles, repayment capacity, and eligibility in accordance with bank credit policies.
3. Calculate Debt Burden Ratio (DBR) and assess affordability and credit risk.
4. Review, verify, and validate all customer documentation to ensure accuracy, completeness, and compliance with banking requirements.
5. Identify missing documents, discrepancies, or potential risks before submission.
6. Prepare and submit financing applications while maintaining high approval quality and minimizing rejections.
7. Coordinate with credit, operations, underwriting, compliance, and approval departments to ensure efficient case progression.
8. Monitor loan applications through every stage and proactively follow up until final approval and disbursement.
9. Escalate delayed or exceptional cases through the appropriate banking channels to ensure timely resolution.
10. Maintain strong professional relationships with banks, branch m