Roles & Responsibilities

• Business Analysis & Requirements
  • Elicit, analyze, and document business requirements from stakeholders.
  • Prepare BRDs, FRDs, user stories, process maps, and acceptance criteria.
  • Conduct requirement workshops with business and operations teams.
  • Translate business requirements into detailed functional specifications.
• Business Banking Expertise
• Lead initiatives related to
  • Customer Onboarding & KYC
  • Account Maintenance
  • Customer Due Diligence CDD
  • Cash Management
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