JOB OVERVIEW

At Liftmaster Ltd, we’re on the lookout for a tech-savvy problem solver to become our go-to Business Central Support Specialist. If you’re passionate about making systems work smarter and smoother, and you’ve got hands-on experience with Microsoft Dynamics 365 Business Central, this could be your next move. You’ll play a pivotal role in supporting our multi-site operations, acting as the first point of contact for system users and ensuring our business-critical platforms run like clockwork.

SKILLS

• Proven experience supporting Microsoft Dynamics 365 Business Central or similar ERP systems.
• Proficient in data entry with attention to detail.
• Excellent communication skills, both verbal and written.
• Strong understanding of core ERP modules: Finance, Purchasing, Sales, Inventory.
• Demonstrated proficiency in maintaining professional phone etiquette.
• Strong communication skills for both technical and non-technical audiences.
  Join us in this exciting opportunity to contribute to our team’s success while developing your skills in a supportive environment.

• Provide 1st line support for Microsoft Dynamics 365 Business Central (BC), including user queries, data issues, permission management, and troubleshooting.
• Support multiple business units across various UK sites.
• Manage support requests and help maintain our support infrastructure.
• Collaborate with Finance, Operations, and IT teams to gather requirements and assist with system configuration, testing, and deployment.
• Assist in training new users on Business Central processes and best practices.
• Document processes, known issues, solutions, and system changes.
• Identify opportunities for process improvement and automation using Business Central and tools like Power Automate.