ABOUT US:

ShipLink Ltd trading as Pack & Send Plymouth is a trusted name in providing tailored packing and shipping solutions for individuals and businesses. We specialise in shipping fragile, valuable, and oversized items, ensuring safe and efficient delivery worldwide.
We’re now looking for a Business Centre Coordinator who thrives in a calm, focused office environment but can also step up to help customers directly when needed. This could be a perfect fit if you enjoy working independently and value being trusted to manage your own space.

• Acting as the first point of contact for customer inquiries (mainly phone & email)
• Providing accurate quotations for shipments and services
• Monitoring shipments and keeping customers updated on goods in transit
• Supporting smooth daily office operations, including admin and stock control
• Working closely with your colleague – one in-centre, one out meeting clients – to keep everything running smoothly
• Maintaining our friendly, professional atmosphere where customers feel welcome and supported

What We’re Looking For

• Someone who enjoys working independently and can stay motivated in a quieter office
• A clear communicator with good written & spoken English
• Organised, detail-oriented, and comfortable using IT systems (training provided)
• Friendly, professional, and customer-focused – you’ll often be the voice of our centre

(Previous experience in admin, customer service, or logistics is helpful, but the right attitude matters most — we’ll train you fully.)