• What you’ll be doingLeading the development and delivery of change management strategies that support successful adoption across the organisation
• Working with Project Managers, business leads and operational teams to ensure change delivers measurable benefits
• Completing change impact and readiness assessments
• Designing and supporting communication and training plans
• Facilitating workshops, building capability, and promoting cross‑functional working
• Creating resources such as process maps and documentation to support understanding
• Embedding new ways of working and tracking benefits realisation
• Supporting a variety of transformation and continuous improvement initiatives
• What you’ll bringProfessional change management accreditation (e.g., APMG, CCMP, CMI or equivalent)
• Strong communication, facilitation and stakeholder engagement skills
• Demonstrable experience of supporting change delivery, adoption and communication planning
• Ability to analyse business needs, problem‑solve and translate findings into clear actions
• Confidence leading workshops and driving accountability
• Experience of process mapping (BPMN/UML experience desirable)
• A positive, energetic and resilient approach to change
• Full UK driving licence
• Why join us?Opportunity to influence meaningful organisational transformation
• Work across a wide variety of projects and stakeholders
• Collaborative PMO team with a learning and improvement culture
• Remote working with the ability to visit services and see the operational impact first-hand

If you’re motivated by helping people and teams work smarter, embedding change with care, and making a difference every day, we’d love to hear from you.

Requirements added by the job poster

• Certified Change Management Professional

• • 2+ years of work experience with Unified Modeling Language (UML)