Business/Commercial Administrator at COSTELLO MEDICAL SINGAPORE PTE LTD

Cambridge, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

26250.0

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Commercial administration, Business development support, Excel, Data management, Communication, Organizational skills, Attention to detail, Customer service, Relationship building, Microsoft Word, PowerPoint, Outlook, CRM systems, Contract management, Negotiation support, Reporting

Industry

Business Consulting and Services

Description

Role Summary Responsibilities: You will contribute to the company’s commercial processes and business development efforts and support our mission to build long-term strategic partnerships with our clients Salary: A starting salary of £26,250 per annum Benefits: Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous holiday allowance, private medical insurance, critical illness cover, income protection, full funding for external training, and more Role Type: Full-time or part-time, permanent Start Date: The role will ideally commence in May or June 2026, and you will be asked to state your availability on your application form Application Deadlines: The deadline for applications is Sunday 26th April 2026 with interviews taking place shortly after Location: This role is available in our Global Headquarters in Cambridge About the Role Costello Medical is a global, B Corp certified medical communications consultancy, continuing to grow rapidly thanks to our commitment to exceptional client service and the delivery of high‑quality scientific work. To support this growth, we are looking for a Business/Commerical Administrator to join our friendly, ambitious and highly collaborative External Engagement team. External Engagement sits at the heart of the business, acting as the bridge between our scientific and operational teams across all geographies. The team is responsible for supporting business development and marketing Costello Medical and our services, helping to ensure the company continues to win exciting projects that make a real difference to healthcare worldwide. It’s an exciting time to join: we have ambitious plans to evolve and transform External Engagement into a more strategic, collaborative function for the Costello Medical of the future, where scientific insight, delivery excellence and strong relationships create lasting value for our clients and meaningful opportunities for our people. This role is well suited to someone who enjoys being at the centre of the business, working closely with a wide range of teams and stakeholders, and contributing to strong operational delivery. We’re commercially savvy, value innovation and teamwork, and take pride in building long‑term relationships both internally and externally. If you enjoy variety, collaboration and being part of a team that truly enjoys what it does, this could be a great fit for you. In this role, you will contribute to our business development and commercial processes, assisting with a range of administrative tasks that include: Commercial & Negotiation Support Supporting the administration of commercial negotiations with our clients across the pharmaceutical and healthcare sector, including preparing background materials, gathering historical communications, and coordinating key documents Using Excel to prepare pricing documents (known as rate cards) by pulling data, calculating new rates, and producing proposals for new rates Managing and updating commercial information in our internal system Managing the team’s shared inbox by replying to queries, triaging requests to the relevant team member and ensuring timely responses Organising and supporting regular team meetings across the company that focus on commercial-related topics, including scheduling, preparing agendas, note taking, and circulating actions Business Development Support Contributing to business development campaigns and activities for our client facing teams Conducting client pipeline research and supporting with our client partnership survey Helping maintain our database of client contacts and supporting broader business development processes Data, Documentation & Process Administration Running reports and updating internal records across our CRM and contract management systems Creating and formatting documents and presentations, as well as reviewing documents for accuracy Drafting, responding to, and filing emails from internal colleagues and external clients Supporting annual projects such as company‑wide rate card reviews and the annual strategy meeting for the Commercial team You will also provide general administrative support to the Commercial team and, if required, the wider Operations department. You will receive comprehensive one-to-one training from experienced members of the team, learning about effective commercial and business development strategy as well as project management. We also offer the opportunity to take on responsibilities that align with your strengths and interests. For example, as your experience grows, you may also contribute to: Developing negotiation and commercial planning ideas Supporting the team’s business development strategy Identifying opportunities to streamline and improve commercial processes About You The successful candidate will be proactive and eager to take on new challenges, demonstrating a friendly, positive, and ‘can-do’ attitude. You will also value the opportunity to develop your skills in a dynamic and fast-paced environment. Essential requirements for the role are: A degree, apprenticeship or high level qualification in a relevant subject (minimum 2.1 or equivalent) A strong level of confidence using Excel and working with numbers, including the ability to apply basic formulas and handle data accurately An excellent level of written accuracy, attention to detail, and the ability to critically review the presentation, style, and content of your own work Exceptional organisational skills and the ability that allow you to plan your time effectively to ensure deadlines are met The ability and desire to understand project objectives, appreciating how individual tasks feed into the bigger picture of the project and wider company strategy An aptitude for delivering outstanding customer service and relationship building, alongside the ability to tailor your communication style (such as tone and frequency of interaction) to suit various audiences and situations, both internally and externally An excellent level of productivity, whilst effectively utilising time and resource available A high degree of tact, discretion and professionalism when dealing with confidential information Excellent proficiency in written English and arithmetic Fluency in Microsoft Word, Excel, PowerPoint and Outlook An interest in using technology and AI tools to enhance efficiency, streamline processes and continually improve ways of working At Costello Medical, we are committed to developing talent. You will work closely with experienced colleagues, receiving continuous on-the-job training, mentorship, and guidance throughout your career. This comprehensive internal training will enable you to quickly take on increasing responsibility and drive various business development and commercial initiatives forward. There will also be fully funded external training opportunities available as you continue to build your career. About Costello Medical Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access, and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations. We have been listed in the Top 100 Best Companies to Work For list since 2017, the Boston Globe’s Top Places to Work list in 2025, and were proud to receive B Corporation accreditation in 2022. Learn more about us, our work, and our mission on our website: https://www.costellomedical.com/ What We Offer A starting salary of £26,250 per annum, as well as a discretionary profit share bonus paid twice per year. Please note that we have established salary bands to ensure a fair and consistent approach for all applicants, eliminating the need for individual negotiations The opportunity to start and build your career with a growing and award-winning company, who focuses on the wellbeing, motivation, and development of their staff at all levels 25 days’ annual leave plus bank and public holidays, as well as a holiday buy and sell scheme Flexible working hours and the chance to work from home for up to half of your working time after passing probation Flexible benefits scheme offering cash payments, additional pension contributions and more Private Medical Insurance which offers comprehensive cover on a “medical history disregard” basis Paid study leave and funding for external qualifications Critical Illness Cover, Income Protection and Life Assurance Paid and unpaid sabbaticals based on length of service Learn more about our full reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-the-uk/ Hybrid Working Policy: We believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost. At the same time, we recognise that homeworking can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. Therefore, we offer flexible working arrangements that allow our colleagues who have passed probation to work from home up to half their time, measured across a 2-week rolling period. During your probationary period (normally the first 6 months of the role), you will be able to work from home 1 day per week. The Application Process You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your CV should clearly state the dates of all qualifications and grades achieved where applicable. Our recruitment process includes a telephone or pre-recorded video interview with a member of the Talent Acquisition team, followed by an assessment for you to complete in your own time. If successful, you will be invited to an interview. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary. As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide: https://www.costellomedical.com/reasonable-adjustments/ Please note that, whilst we embrace AI to innovate and improve processes, your role may involve working with confidential data that cannot be uploaded to AI. Therefore, it is important for us to assess your own skills and abilities, so we recommend that you do not rely solely on this technology to generate any application materials. Visa Sponsorship Please note that this role does not meet the eligibility criteria for visa sponsorship, and you will therefore need the right to work in the UK independently from the company.

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Responsibilities

The role involves supporting commercial negotiations, business development campaigns, and administrative processes within the External Engagement team. You will manage client data, prepare pricing documents, and coordinate team meetings to ensure operational efficiency.