EXPERIENCE & EDUCATIONAL BACKGROUND

• Experience: 5 years of experience in a Business Analysis or Business Consulting role, preferably within CRM or ERP implementations. Hands-on presales experience and direct involvement in client relationship management is an advantage.
• Education: Relevant certifications in Dynamics 365 or Business Analysis or a related field is preferred. advantageous. A degree in Business, Information Systems may also be advantageous.

A LITTLE BIT ABOUT US

FUJIFILM MicroChannel is a multi-award-winning business solutions and technology provider, servicing mid-sized to large businesses, corporate divisions, government agencies, and enterprise organisations. Founded in 1995, FUJIFILM MicroChannel assists in clients to leverage technology for commercial success.
With outstanding credentials, an experienced team, and over 100+ Awards received from Microsoft, SAP, Sage, MYOB, Qlik and Körber, FUJIFILM MicroChannel is one of Australia’s most respected business solutions and technology providers. We sell and support world-class products from leading vendors; covering a full range of end-to-end operational and back-office systems.

ABOUT THE ROLE

As a Business Consultant/Analyst within our Dynamics 365 Customer Engagement Practice, you will function as a pivotal bridge between our business and technology teams. Reporting directly to the Practice Manager, you will support our wider team by conducting detailed business analysis, scoping customer and prospect engagements, contributing to presales efforts, managing resource allocation, and driving client relationship management. This role requires a forward-thinking professional who can combine analytical insight with a proactive approach to client engagement and project leadership.