Introduction

Willkommen bei der compeople AG - where we believe in crafting digital solutions with a human touch.

In today's fast-paced digital world, we know how important individual experiences and meaningful connections are. That's why we don't just offer digital solutions – we combine our technical expertise with the power of human interaction to create a truly unique and personalized approach for our valued customers.

At compeople AG, we understand that behind every business challenge are people with aspirations, dreams, and goals. Our aim is to develop innovative digital solutions that consider not only the technological aspects but also the emotional and personal needs of our clients and their customers. Our commitment to a human touch means that we value communication, understanding, and empathy throughout our entire partnership.

We are immediately seeking a full-time Business Consultant Salesforce (m/f/d).

Your tasks:

Customer consulting and business analysis

• Advises clients on the digitalization and optimization of their business processes based on the Salesforce platform.
• Together with stakeholders, it identifies potential areas for improvement and develops professional solutions to achieve business objectives.
• Analysis of business processes and technical requirements together with customers, product owners and specialist departments.
• Conducting workshops, interviews, and discovery sessions
• Consulting on Salesforce best practices and identification of optimization and digitalization potential.
• Support in prioritizing technical requirements

Requirements Engineering

• Collection, analysis and documentation of technical requirements
• Creation and maintenance of epics, features, user stories, and acceptance criteria.
• Performing user story mapping and backlog structuring
• Accompanies technical requirements from the initial analysis through specification and implementation to successful production launch and technical acceptance.

Technical solution concept

• Developing technical solutions together with customers, product owners and technical architects.
• Incorporating Salesforce best practices and standard functionalities
• Support with effort estimations and functional specifications

Support during implementation

• Professional support for the development team during implementation
• Explanation of requirements and acceptance criteria
• Coordination of technical consultations between department, development, architecture and project management
• Adoption of declarative configurations for smaller projects or suitable requirements

Technical quality assurance and acceptance

• Supporting the Quality Engineer with technical testing requirements
• Review of technical test cases and test results
• Support during UAT and professional acceptance
• Presentation of implementation results to customers

Project work

• Participation in agile project teams
• Participation in sprint planning, refinement, reviews and retrospectives
• Support with scope, risk and effort assessments
• Ensuring traceable documentation