Business Consulting- Azure Support Consultant{ at NTT DATA

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Azure, Technical Support, Troubleshooting, Virtual Machines, Networking, Storage, Azure Active Directory, Backup, Disaster Recovery, DevOps, Automation, Scripting, ITIL, Problem Solving, Communication, Analytical Skills

Industry

IT Services and IT Consulting

Description

Provide Level 2/3 technical support for Azure environments, including virtual machines, networking, storage, and Azure Active Directory. Monitor system performance and health using Azure Monitor, Log Analytics, and other tools. Troubleshoot and resolve incidents, service requests, and performance issues in a timely manner. Implement and maintain Azure resources such as VMs, App Services, Virtual Networks, and Resource Groups. Manage security, compliance, and governance policies across Azure subscriptions. Support backup, disaster recovery, and high availability configurations. Collaborate with architecture and DevOps teams to improve deployment pipelines and automation (e.g., via ARM templates, Bicep, or Terraform). Provide recommendations for cost optimization and performance improvement. Document solutions, configurations, and standard operating procedures. Stay up to date on Azure updates, services, and best practices. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3+ years of experience supporting Azure infrastructure and services. Strong knowledge of: Azure Resource Manager (ARM) Virtual Machines, Networking, and Storage Azure AD and Role-Based Access Control (RBAC) Backup and Site Recovery Monitoring and automation tools Experience with scripting (PowerShell, CLI, or Python). Understanding of ITIL-based incident, change, and problem management. Excellent troubleshooting and communication skills. Microsoft Certified: Azure Administrator Associate (AZ-104) or higher (e.g., Azure Solutions Architect, Azure Security Engineer). Experience with hybrid cloud environments (Azure + on-premises). Knowledge of DevOps pipelines and Infrastructure as Code (IaC). Familiarity with Azure Policy, Cost Management, and Governance tools. Experience with Microsoft 365 and Endpoint Manager is a plus. Strong analytical and problem-solving skills. Customer-oriented with excellent communication and interpersonal abilities. Ability to work independently and in a team-oriented environment. Attention to detail and commitment to delivering high-quality work.

Responsibilities

Provide Level 2/3 technical support for Azure environments and troubleshoot incidents and performance issues. Collaborate with architecture and DevOps teams to improve deployment pipelines and maintain Azure resources.