Working hours: 35 hours per week, Monday to Friday (Occasional flexibility required)
Duration: Permanent
Location: Gloucester
Job Ref: 204196
About the role
Benefact Group, are looking for a Business Continuity Manager to join our Gloucester office to manage the development, implementation, and continuous improvement of the company’s Business Continuity Management (BCM) framework.
This role ensures the organisation is prepared to respond to and recover from disruptive incidents, in compliance with regulatory requirements (e.g. FCA, PRA, Solvency II) and alignment with industry best practices. This role is a key component supporting the overall Operational Resilience Framework and the role encompasses overseeing Group’s arrangements for Incident Management and Disaster Recovery.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK’s top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.
What you’ll be doing
Lead the development and integration of Business Continuity and Operational Resilience strategies, ensuring alignment with regulatory standards (e.g. ISO 22301, FCA/PRA, Solvency II) and organisational objectives.
Conduct Business Impact Analyses (BIAs) and identify critical services and dependencies to inform continuity planning across all business units.
Design, implement, and maintain Business Continuity and Disaster Recovery Plans, coordinating approvals and ensuring readiness through regular testing and simulations.
Actively manage crisis response and incident coordination, serving as a key member of the Crisis Management Team and collaborating with internal teams and third-party vendors.
Provide leadership, training, and subject matter expertise, influencing stakeholders at all levels and embedding resilience practices throughout the organisation.
What you’ll need to have
Proven experience in leading Business Continuity, and Operational Resilience functions within general insurance or financial services
Strong knowledge and understanding of Business Continuity and Operational Resilience practices and experience with ISO 22301 or similar BCM standards
Excellent crisis management and communication skills, with proven experience of leading Incident Response teams during disruption events
Experience in/ capable of working and communicating with colleagues at all levels, including Senior Management, using knowledge, experience and credibility to influence and lead change
Strong analytical and project management capabilities
Strong knowledge of UK regulatory requirements (FCA, PRA, Solvency II)
Experience working with third-party risk and supply chain resilience
What makes you stand out
A self-starter, able to work independently to drive forward existing processes and opportunities for further development and increased maturity
Degree in Risk Management, Business, IT, or related field.
Professional certifications such as CBCI, MBCI, ISO 22301 Lead Implementer or Auditor.
Professional qualifications relevant to financial services (e.g. CII, ACII)
Project management certifications (e.g. PRINCE2, PMP)
What we offer
A competitive salary - let’s discuss it
Hybrid working
Group Personal Pension - up to 12% employer contribution
Generous annual bonus scheme between 7% and 24%
28 days annual leave plus bank holidays, and a holiday buy and sell scheme
An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
£200 annual personal grant to a charity of your choice
Encouraged to take at least one volunteering day per year
Employee Assistance Programme
Full study support to gain professional qualifications
Access to virtual GP
Enhanced maternity and paternity pay
Hear from the hiring manager
“” At Benefact Group business continuity and resilience is at the heart of how we protect our customers and support our people. We’re looking for someone who can bring both expertise and fresh thinking to strengthen our business continuity framework. This role is a fantastic opportunity to make a real impact - ensuring that no matter what challenges we face, we continue to deliver the service and security our customers rely on”
About us
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

IF YOU NEED ANY ADDITIONAL SUPPORT DURING THE RECRUITMENT PROCESS, THEN PLEASE LET US KNOW.

• Directory of Social Change’s UK Guides to Company Giving 2017-26

Please refer the Job description for details