Business Control Manager- Risk & Regulatory Lead Supporting CTI at Bank of America

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

0.0

Posted On

14 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Controls Management, Oral Communications, Risk Management, Stakeholder Management, Strategy Planning and Development, Continuous Improvement, Drives Engagement, Influence, Strategic Thinking, Talent Development, Data and Trend Analysis, Decision Making, Monitoring, Surveillance, Testing, Problem Solving, Quality Assurance

Industry

Banking

Description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones. Global Technology Risk & Regulatory Management is seeking a leader who will drive Risk Management activities in support of Core Technology Infrastructure, who is motivated, passionate, thrives in a fast-paced culture, balances priorities, drives delivery, flawless execution, and enjoys team successes. This role provides an opportunity to work with peers across CIO teams within Global Technology, as well as exposure to technology senior leaders. The Technology Risk & Regulatory Lead candidate would lead a risk portfolio for designated Technology Executives by partnering with leadership to apply subject matter expertise to support a culture of risk identification, escalation and timely mitigation of compliance and operational risks. Candidate will be responsible to ensure they and their team can solve problems analytically by applying a mixture of risk and technology expertise to perform impact assessments, identify root causes in support of the technology control activities, and drive risk reduction for their portfolio. They will be responsible to monitor the health of issues through their lifecycle, including action plan development and validation through approval reviews for their designated portfolio. The role requires strong communication and leadership skills including the ability to engage effectively with senior internal and external constituents and stakeholders. Further the candidate must have the ability to drive collaboration with teammates across organizations (Technology, Operations, Audit, GCOR, GIS etc.) and with the management team to identify opportunities to improve control and reduce risk. The candidate will drive and/or support a variety of functions/routines to support a robust and sustainable risk culture across the technology team including adherence to enterprise-wide standards including but not limited to: CIO Key Risk Reviews (KRR), Issue Management routines, Risk Framework support, Quality Assurance support, Technology Risk Assessments and Exam Engagement support. Responsibilities: Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards Performs monitoring and testing of controls, identifying issues and control improvements for remediation Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts Manages the performance and productivity of team members that conduct quality inspection reviews Ensures timely execution of QA activities including control execution, case management, and results reporting Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting Required Qualifications: 5+ years of internal control, regulatory, audit, risk, compliance or relevant work experience within a financial services or technology organization 3+ years of professional domain expertise in a technical discipline, such as data management, artificial intelligence and/or information security Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts; strong writing/communication skills to convey outcomes to stakeholders Can "connect the dots" to demonstrate ability to identify and perform thematic analysis Demonstrated increasing levels of accountability and ownership Demonstrated ability to operate as a change ambassador by advocating across diverse stakeholders groups Strong relationship management and collaboration skills with the ability to influence and motivate teams, stakeholders and peers to build consensus and solve problems Comfortable with ambiguous situations capable of analyzing, simplifying and collaborating to solve complex problems Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight Detail oriented with an ability to review documentation for accuracy and report on the status of risk reviews Ability to coordinate and drive execution of priorities and meet deadlines to adhere with policies and standards Understand complex issues and drives timely decisions, knowing when to engage others for additional input, and when to act independently Excellent facilitation and presentation skills Knowledge of Technology Domain discipline(s) Basic knowledge of MS Office 365 products Desired Qualifications: Bachelor's and/or Master’s degree and/or relevant work experience Cybersecurity related, CISSP, CRISC, CISA, CISM certification or similar Prior operational risk or compliance experience in the technology arena Detailed, bank-specific risk management and governance experience Ability to work with technical and non-technical business owners Skills: Controls Management Oral Communications Risk Management Stakeholder Management Strategy Planning and Development Continuous Improvement Drives Engagement Influence Strategic Thinking Talent Development Data and Trend Analysis Decision Making Monitoring, Surveillance, and Testing Problem Solving Quality Assurance Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. 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Responsibilities

The role involves leading and executing internal control discipline and operational excellence within a Line of Business or Enterprise Control Function. Key tasks include monitoring and testing controls, identifying issues for remediation, and supporting a robust risk culture across the technology team.