Business Credit Journey Product Lead - Vice President at JPMC Candidate Experience page

Wilmington, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Strategy, Product Vision, Market Research, Product Roadmap, Product Backlog, Key Success Metrics, Team Leadership, Cross-functional Partnership, KPI Establishment, Accountability, Executive Communication, Product Development Life Cycle, Data Analytics, Digital Products, Commercial Acumen, Innovation

Industry

Financial Services

Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Connected Banking organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Business Credit Journey is a newly launched product designed to help small business owners establish, monitor, and strengthen their credit through tools, insights, and education. This role will own the next phase of growth – scaling the experience to GA, advancing the core feature set, and building a clear monetization strategy. The team operates within a rapidly evolving, high visibility product area with strong engagement across Digital and Line of Business partners. We are seeking a product leader with a passion for financial health, a deep understanding or the small business landscape, and a track record of proactively driving innovation and measurable impact. Job responsibilities * Develops a product strategy and product vision that delivers value to customers * Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap * Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition * Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability * Lead and develop a team of at least three product managers, setting clear priorities, raising the bar on execution, and fostering strong product leadership * Partner closely with Engineering, Design, Data, Legal, Marketing, and Line of Business stakeholders to deliver at scale * Establish KPIs and operating rhythms to drive accountability, measure impact, and continuously optimize performance * Communicate product vision, strategy, and results to senior Digital and LOB (Line of Business) leadership Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Demonstrated ownership of complex, customer-facing digital products * Experience leading and developing high-performing product teams * Data-driven decision maker with strong experimentation and analytical capabilities * Strong commercial acumen and experience driving revenue, monetization, or measurable business outcomes * Strong cross-functional leadership skills and executive-level communication presence * Ability to operate effectively in a fast-moving, evolving environment with high visibility and ambiguity Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Deep understanding of the small business ecosystem and/or financial services landscape * Proven ability to scale products from pilot or early launch to broad market adoption Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

Responsibilities

The Product Lead will develop the product strategy and vision, manage discovery efforts, and own the product backlog to support the strategic roadmap. This role involves leading a team of product managers, partnering with cross-functional teams, and establishing KPIs to drive accountability and optimize performance.