DESCRIPTION

• Ultimate responsibility for the provision of the required services to the client.
• Understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
• Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people.
• Provide technical, industry and subject matter expertise where required.
• Draw on expertise within specialist technical teams within the BU and across the Group for clients as required.
• Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients.
• Grow existing portfolio by identifying new from existing opportunities.
• Lead (not line manage) supporting service team.
• Maintain effective working relationships with Claims Advocates to effectively deliver clients’ needs.
• Business Development: To actively drive the sales process in relation to winning, retaining and developing profitable new clients.
• Placement Management: To deliver optimization of revenue from new and existing clients using the full range of appropriate placement channels.
• Operational and Service Delivery: To lead and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures and service standards.

QUALIFICATIONS

• Preferably working towards or obtained professional qualification of ACII or similar.
• Strong Insurance knowledge and experience, together with a practical knowledge of strategic account development and appropriate tools to achieve this aim.
• Experienced at new business sales process and track record of converting prospects to clients (preferable).
• Skilled at building effective relationships, at all levels, with clients, prospects, associate’s insurers, and external specialists.
• Experience in managing clients with global programs.
• Ability to represent Willis Towers Watson with integrity and credibility.
• Strong communication, negotiation and influencing skills.
• Experience of working with and adhering to processes and systems to support client services.

Please refer the Job description for details